CCIE Voice Lab 1 Scenario Background
Ballplayers, Inc. is a sports marketing firm headquartered in New York City, NY and branch offices in Los Angeles, CA and London, England. The firm represents both current and retired athletes and their associated marketing ventures. The firm had previous piloted Cisco Unified Communications Manager Express and Cisco Unity Connection. Ballplayers, LLC is now interested in deploying an enterprise Cisco Unified Communications solution that includes Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco Unified Presence. Finally, they may also pilot Cisco MeetingPlace Express in conjunction with this solution.***
***Note: I will proceed with MPE only as time permits and for personal learning. MPE is not on the CCIE Voice Lab Blueprint.
Below is a high-level design of the Cisco Unity Connection Pilot.