tag:blogger.com,1999:blog-29997623630311501992024-03-13T00:30:30.478-04:00CCIE 12932Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.comBlogger58125tag:blogger.com,1999:blog-2999762363031150199.post-87887682930332142632011-04-11T22:56:00.007-04:002011-04-11T23:06:39.095-04:00Secure Multi-Tenancy and FlexPodIn my two previous postings, I highlighted the key features and benefits two industry leading private cloud architectures; the VCE <a href="http://ccie12932.blogspot.com/2010/11/what-is-vce-and-vblock.html">VBlock Infrastructure Package</a> and the <a href="http://ccie12932.blogspot.com/2011/03/hp-bladesystem-matrix.html">HP BladeSystem Matrix</a>. This posting will provide a brief overview of the Cisco/NetApp/VMware <a href="http://www.netapp.com/us/technology/flexpod/">FlexPod Architecture.</a><br /><br />The FlexPod Architecture is a <a href="http://www.cisco.com/en/US/docs/solutions/Enterprise/Data_Center/Virtualization/securecldeployg.html">Cisco Validated Design</a> based on Cisco UCS Compute resources, Cisco Nexus, NetApp Storage, and VMware vSphere at the virtualization layer. The FlexPod architecture allows customers to adapt quickly and offers the needed flexibility to make fast changes without large amount of resources and processes.<br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhEfybOsAxfuzTWsTYxBJNb188cW5DnulwYWfJby57vt8_Cwtx0jhtAmHDque4BOI2fUd-UonRVom76ejyNu4bGgie7tW9ToeDRFuecGqk5SHiDU1hNiF7CuCebPhiJZ2vvZFq4vYKqCZQ2/s1600/flexpod+1.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 393px; height: 400px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhEfybOsAxfuzTWsTYxBJNb188cW5DnulwYWfJby57vt8_Cwtx0jhtAmHDque4BOI2fUd-UonRVom76ejyNu4bGgie7tW9ToeDRFuecGqk5SHiDU1hNiF7CuCebPhiJZ2vvZFq4vYKqCZQ2/s400/flexpod+1.jpg" alt="" id="BLOGGER_PHOTO_ID_5594527067202578658" border="0" /></a><br /><br /><span style="font-weight: bold;">Secure Multi-Tenancy </span><br /><br />A shared cloud environment requires strict isolation between the different tenants that are resident within the infrastructure. The tenants can be different clients, business units, departments or security zones. Previously, customers with a shared cloud infrastructure were able to achieve “pockets” of isolation within the virtual server layer, the network layer, and storage, but never completely end-to-end.<br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgiVwpQIY5KP5TstSPG5yU6IKunBwBI_O7kHMNdgvMt-RXqdZJ2GVLclZNwtswhQx29FHGPf-ZrhL1W4MgwiKE9iycI42AbcvBi60nJ8J2ZLYk2zOJqMyi6LUZg3sqxAyxVuDc_4VdXHwIR/s1600/flexpod+4.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 191px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgiVwpQIY5KP5TstSPG5yU6IKunBwBI_O7kHMNdgvMt-RXqdZJ2GVLclZNwtswhQx29FHGPf-ZrhL1W4MgwiKE9iycI42AbcvBi60nJ8J2ZLYk2zOJqMyi6LUZg3sqxAyxVuDc_4VdXHwIR/s400/flexpod+4.jpg" alt="" id="BLOGGER_PHOTO_ID_5594527070391583538" border="0" /></a><br /><br /><br /><span style="font-weight: bold;">Feature and Benefits of FlexPod</span><br /><br />- Low-risk standardized shared infrastructure supporting a wide range of environments<br />- Highest possible Data Center efficiency<br />- IT flexibility giving business agility: scale out or up, but manage resource pools<br />- Complete Data Center in a single rack<br />- Flexibility in performance and capacity<br />- Fast setup for production<br />- Solutions guide for multiple environments<br />- Easy path for upgrading without fork lifting or data migrations<br />- Centralized management: NetApp OnCommand and Cisco UCS™ Manager<br />- VMs are isolated using vShield zone technology<br />- VMs connected and secured using Nexus products<br />- VMs on secure partitioned storage via MultiStore<br />- Service level assurance through VMware resource pools, Cisco QoS, and NetApp FlexShare<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhsoGHyTlZ2abqTZxoKrRqmVdUieyKvegu68tHrWcMJgUdtm3iNWWUh5qRXWnLDSHAqFc-JlNkJXmyzlVDo8InWGIyM0o0OOpMY2ZdFnBZtHn2U37Q9X5G3dt9UEx_5PrP3colEajClplqo/s1600/FlexPod-WWT.jpg"><br /></a><span style="font-weight: bold;">WWT and FlexPod</span><br />As a NetApp Star Partner with over 100 NetApp customers, combined with Cisco’s North American Partner of the Year, WWT is the leading FlexPod systems integrator. For example, WWT recently planned, designed, and implemented a FlexPod for a major financial institution based in New York and hosts a number of <a href="http://www2.wwt.com/upcoming_events">FlexPod demos</a> throughout the United States.<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhsoGHyTlZ2abqTZxoKrRqmVdUieyKvegu68tHrWcMJgUdtm3iNWWUh5qRXWnLDSHAqFc-JlNkJXmyzlVDo8InWGIyM0o0OOpMY2ZdFnBZtHn2U37Q9X5G3dt9UEx_5PrP3colEajClplqo/s1600/FlexPod-WWT.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 184px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhsoGHyTlZ2abqTZxoKrRqmVdUieyKvegu68tHrWcMJgUdtm3iNWWUh5qRXWnLDSHAqFc-JlNkJXmyzlVDo8InWGIyM0o0OOpMY2ZdFnBZtHn2U37Q9X5G3dt9UEx_5PrP3colEajClplqo/s400/FlexPod-WWT.jpg" alt="" id="BLOGGER_PHOTO_ID_5594527070489989058" border="0" /></a>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-33002780562860009462011-03-09T17:32:00.014-05:002011-03-09T17:51:11.091-05:00The HP BladeSystem Matrix<span style="FONT-STYLE: italic;font-family:arial;" >"Thirty-nine years of my life had passed before I understood that clouds were not my enemy; that they were beautiful, and that I needed them. I suppose this, for me, marked the beginning of wisdom. Life is short." — Iimani David, author of literary fiction</span> <p class="MsoNormal" style="font-family:arial;">
<br /><?xml:namespace prefix = o /><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><span style="font-size:100%;">Whether you are leveraging the public cloud or building out your own private cloud, </span><a href="http://csrc.nist.gov/groups/SNS/cloud-computing/"><span style="font-size:100%;">Cloud Computing</span></a><span style="font-size:100%;"> is on the minds of most of the customers that I talk with. </span><a href="http://www.datacenterknowledge.com/archives/2010/09/16/homeland-securitys-private-cloud/"><span style="font-size:100%;">DHS</span></a><span style="font-size:100%;"> is certainly building out their own private cloud initiative. In my previous </span><a href="http://ccie12932.blogspot.com/2010/11/what-is-vce-and-vblock.html"><span style="font-size:100%;">post</span></a><span style="font-size:100%;">, I briefly discussed the </span><a href="http://www.vce.com/index.htm"><span style="font-size:100%;">VCE Coalition</span></a><span style="font-size:100%;"> and the Vblock Architecture for the private cloud. This post will briefly discuss the BladeSystem Matrix, which is HP's compelling vision for the private cloud infrastructure.</span></p><p class="MsoNormal" style="font-family:arial;">
<br /><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><span style="font-size:100%;">The </span><a href="http://h18000.www1.hp.com/products/blades/components/matrix/main.html"><span style="font-size:100%;">HP BladeSystem Matrix</span></a><span style="font-size:100%;"> is a converged infrastructure platform for shared services that is ideal for private cloud deployments. HP BladeSystem Matrix delivers one virtualized pool of network, storage, and compute resources that can be continuously optimized and instantly adjusted to meet dynamic business demands for any workload type. It unites the tools, processes, and architecture of the physical and virtual worlds to help cut costs and speed time to service delivery, while reducing Capital expenditures (CapEx) and operational expenditures (OpEx).</span></p><p class="MsoNormal" style="font-family:arial;">
<br /><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUaw9dmJ-VAtHzY236aKxaNgmn03McUvnPQAJxXxpOjU2ULK1qFDsESMsqCXlS0intKV24AajXwD_3FH-bGXM7o_gkgt2tWDoNZESX434Dv65X1rTWbREtb61fTaDAz-fXo5ae7IySI8yc/s1600/HP+Martix+1.jpg"><span style="font-size:100%;"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 313px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5582212838080745490" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUaw9dmJ-VAtHzY236aKxaNgmn03McUvnPQAJxXxpOjU2ULK1qFDsESMsqCXlS0intKV24AajXwD_3FH-bGXM7o_gkgt2tWDoNZESX434Dv65X1rTWbREtb61fTaDAz-fXo5ae7IySI8yc/s400/HP+Martix+1.jpg" /></span></a><span style="font-size:100%;">
<br /><o:p></o:p></span></p><p class="MsoNormal" style="font-family:arial;"><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><span style="FONT-WEIGHT: bold;font-size:100%;" >The HP BladeSystem Matrix Architecture at a High-Level</span></p><p class="MsoNormal" style="font-family:arial;">
<br /><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><span style="font-size:100%;">HP BladeSystem Matrix is comprised of one or more BladeSystem c7000 enclosures, server blades, and shared storage, sized to each customer’s requirements, as well as all of the management software needed to provision, optimize, and protect the infrastructure. Matrix arrives at the customer site as a factory-integrated solution. Each Matrix solution also includes HP on-site implementation services and training, enabling the customer to begin realizing the value of Matrix and the shared services model immediately.
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<br /></span></p><p class="MsoNormal" style="font-family:arial;"><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><span style="font-size:100%;">Matrix supports the full range of HP ProLiant and Integrity full-height and half-height server blades and is scalable to over 1500 managed systems (virtual machine and physical machine instances). The StorageWorks 4400 Enterprise Virtual Array (EVA4400) can be factory integrated (recommended option) or Matrix can be connected to newly purchased or existing HP StorageWorks or supported third-party Fibre Channel storage area networks (SANs).
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<br /><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" style="font-family:arial;"><span style="font-size:100%;">The Matrix management console, built on HP Insight Dynamics, combines automated provisioning, capacity planning, disaster recovery, and a self-service portal. Matrix can be easily incorporated into existing data center environments: Virtual Connect modules in the BladeSystem enclosure enable Matrix to be connected to any standard Ethernet network or N_Port ID Virtualization (NPIV)-capable Fibre Channel fabric and the platform is compatible with a range of operating systems and hypervisors.
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<br /><o:p><span style="font-size:100%;"></span></o:p></p><p class="MsoNormal" face="arial"><o:p><span style="font-size:100%;"></span></o:p></p><p style="FONT-FAMILY: arial" class="MsoNormal"><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7ITNY4Pxn18v2UMlmIUVY6_p4FJgikDABKMs7yRk8lldUIfVkvpZZdrDN94OTZIuDNMftXZxEDnZOrq52wPLmr-Z4pLKxfM6CK4bjd8bMexanx3Z71HW4hhm7Vhj3wy3bkMK9ZdJhKLU6/s1600/HP+Martix+2.jpg"><span style="font-size:100%;"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 282px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5582211957820790802" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7ITNY4Pxn18v2UMlmIUVY6_p4FJgikDABKMs7yRk8lldUIfVkvpZZdrDN94OTZIuDNMftXZxEDnZOrq52wPLmr-Z4pLKxfM6CK4bjd8bMexanx3Z71HW4hhm7Vhj3wy3bkMK9ZdJhKLU6/s400/HP+Martix+2.jpg" /></span></a><span style="font-size:100%;">
<br /><o:p></o:p></span></p><p style="FONT-FAMILY: arial" class="MsoNormal"><o:p><span style="font-size:100%;"></span></o:p></p><p style="FONT-FAMILY: arial" class="MsoNormal"><span style="font-size:100%;">With its open, extensible approach, BladeSystem Matrix runs any application workload out of the box and integrates seamlessly with storage and network infrastructure from HP StorageWorks and HP Networking, as well as infrastructure from other vendors such as EMC and Cisco. It is also integrated with the leading virtualization technologies from HP, Microsoft, and VMware.</span></p><p class="MsoNormal" face="arial"><span style="font-size:100%;">
<br /></span></p><p class="MsoNormal" face="arial"><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 14"><meta name="Originator" content="Microsoft Word 14"><link style="FONT-FAMILY: arial" rel="File-List" href="file:///C:%5CUsers%5Cmreyero%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link style="FONT-FAMILY: arial" rel="themeData" href="file:///C:%5CUsers%5Cmreyero%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link style="FONT-FAMILY: arial" rel="colorSchemeMapping" href="file:///C:%5CUsers%5Cmreyero%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} --> </style>
<br /><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 14"><meta name="Originator" content="Microsoft Word 14"><link rel="File-List" href="file:///C:%5CUsers%5Cmreyero%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Cmreyero%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Cmreyero%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} --> </style></p><p class="MsoNormal"><b><span style="font-size:100%;"><span style="font-family:arial;">WWT and HP BladeSystem Matrix<o:p></o:p></span></span></b></p><p class="MsoNormal"><a href="http://wwt.com/partners/hp_solutions.html"><span style="font-family:arial;font-size:100%;">WWT is an HP Elite Partner</span></a><span style="font-size:100%;"><span style="font-family:arial;"> and is certified to resell and deliver the HP BladeSystem Matrix. WWT is one of a handful of HP Elite Partners to have a fully installed and working HP BladeSystem Matrix demo unit in our Customer Briefing Center. With over 59 HP-certified Technical Architects and Pre-Sales engineers on staff, WWT can assist in the Planning, Design, and Implementation of HP BladeSystem Matrix and other HP solutions.<o:p></o:p></span></span></p>
<br />Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-90267843811025828872010-11-04T16:44:00.020-04:002011-03-09T17:27:06.594-05:00What is VCE and Vblock?The <a href="http://www.vcecoalition.com/index.htm">Virtual Computing Environment (VCE) coalition</a> is a collaborative effort between <a href="http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/ns976/ns1027/VCE_external_Vblock_Package_Final_02_Nov_09.pdf">Cisco</a>, <a href="http://www.emc.com/campaign/global/vce/index.htm">EMC</a>, and VMware to deliver a complete IT infrastructure that integrates best-of-breed virtualization, networking, compute, storage, security, and management technologies. The concept is wrapped around VCE's <a href="http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/ns976/ns1027/solution_overview_vce.pdf">Vblock Infrastructure Packages</a>, composed of the <a href="http://www.cisco.com/en/US/netsol/ns944/index.html">Cisco Unified Computing System (UCS)</a>, <a href="http://www.emc.com/solutions/application-environment/vblock/vblock-infrastructure-packages.htm">EMC storage</a>, and <a href="http://www.vmware.com/products/vsphere/">VMware vSphere</a>. The result is a reference architecture jointly created by EMC, VMware, and Cisco to create a modular building block architecture for cloud computing.<br /><br />There are three Vblock Reference Architectures:<br /><br /><strong>Vblock 0 (300 – 800 VMs):</strong> An entry-level configuration to meet the IT needs of small datacenters; test/development platform for Partners and customers. <div><div><div><div><div><div></div><br /><div>1-2 Blade Chassis <a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-AnkcdVC-u4uoe_WHLkPTK7KDeuBFAjXZCC3ha7mp5Ig_G-OHbFNwWFaq254tvtPED60sV_yuBimLhN_UNW28hXkRkfwFxSVcr8pxmP_C_dOUko6blLmGliGO88LhySAHOieFy4opExXc/s1600/Vblock0.gif"><img style="margin: 0px 0px 10px 10px; width: 194px; float: right; height: 400px;" id="BLOGGER_PHOTO_ID_5535805042079207794" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-AnkcdVC-u4uoe_WHLkPTK7KDeuBFAjXZCC3ha7mp5Ig_G-OHbFNwWFaq254tvtPED60sV_yuBimLhN_UNW28hXkRkfwFxSVcr8pxmP_C_dOUko6blLmGliGO88LhySAHOieFy4opExXc/s400/Vblock0.gif" border="0" /></a></div><div>6-30 ½-height Blades + 2 Management<br />32-128 Cores<br />48-GB Server Memory per Blade<br />46+ TB Storage Capacity<br />SATA drives<br />NAS, iSCSI, and SAN<br />1 Rack<br /><br /></div><br /><br /><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong></div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong></strong> </div><div><strong><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />Vblock 1 (800 – 3,000 VMs):</strong> A mid-sized configuration to deliver a broad range of IT capabilities to organizations of all sizes.<br /><br />2-4 Blade Chassis <a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrxI846ijvTpr9ctPFExwDOdptzi6gcrnYVIP6nKBhSHRtk8sYr5vq8m48cfuom07CTDSNENbGkKeNKq3IlefBYvojmX6H3tihdfXfUZlt2x1RkaWQyfuu0PEhJKVWUDX_v8AE0BWQDmzr/s1600/Vblock1.gif"><img style="margin: 0px 0px 10px 10px; width: 195px; float: right; height: 400px;" id="BLOGGER_PHOTO_ID_5535804758305984354" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrxI846ijvTpr9ctPFExwDOdptzi6gcrnYVIP6nKBhSHRtk8sYr5vq8m48cfuom07CTDSNENbGkKeNKq3IlefBYvojmX6H3tihdfXfUZlt2x1RkaWQyfuu0PEhJKVWUDX_v8AE0BWQDmzr/s400/Vblock1.gif" border="0" /></a><br />16-32 Blades<br />128-256 Cores<br />960-1,920-GB Server Memory<br />38-64-TB Storage Capacity<br />FC, SATA, & EFD drives<br />SAN, iSCSI, and optionally NAS<br />2 racks (min) or 3 racks (max)<br /><br /><br /></div><strong></strong><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong></strong></div><br /><div><strong>Vblock 2 (3,000 – 6,000+ VMs):</strong> A high-end configuration that is completely extensible to meet the most demanding IT needs of large enterprises or service providers. </div><div><br />3,000-6,000 VMs <a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh1BlsU8_G3DJei-_XGw7W8lIAQsZf4Gl7Q92W5AzPYAkAmCF82qZGcRv5FgRGFqaPqiXhV-c1fmzTwluxYtRl8sg-0SBBj6V-kDo33Gs6xVdacakMF7sShzKTBtDxUJua2g68QYfukNjOM/s1600/Vblock2.gif"><img style="margin: 0px 0px 10px 10px; width: 195px; float: right; height: 400px;" id="BLOGGER_PHOTO_ID_5535804344777760274" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh1BlsU8_G3DJei-_XGw7W8lIAQsZf4Gl7Q92W5AzPYAkAmCF82qZGcRv5FgRGFqaPqiXhV-c1fmzTwluxYtRl8sg-0SBBj6V-kDo33Gs6xVdacakMF7sShzKTBtDxUJua2g68QYfukNjOM/s400/Vblock2.gif" border="0" /></a><br />4-8 Blade Chassis<br />32-64 Blades<br />256-512 Cores<br />3-7TB Server Memory<br />96-146TB Storage Capacity<br />FC, SATA, & EFD drives<br />SAN, iSCSI, and optionally NAS<br />4 racks (min) or 5 racks (max)</div><div><div><br /><br /><br /><br /><br /><br /><div></div><br /><br /><br /><br /><br /><br /><br /><div><br /></div><br /><span style="font-weight: bold;">WWT and Vblock</span><br /><br /><div>As Cisco largest UCS and Federal partner, WWT has successfully deployed the Vblock solutions a number of customers. For example, VCE was deployed for one customer to performance issues for their existing Virtual Desktop Infrastructure (VDI) solution. After implementation, overall performance in creating and starting virtual machines was enhanced by 50% or more. Having reads from “delta” disks on SSD drives eliminated I/O issues. PCoIP was proven to display audio and video well enough to meet their needs.</div></div></div></div></div></div></div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com2tag:blogger.com,1999:blog-2999762363031150199.post-19757316011068226522010-10-05T15:46:00.000-04:002010-10-05T15:47:50.095-04:00Cisco & The Private Cloud<!--[if gte mso 9]><xml> <w:worddocument> <w:view>Normal</w:View> <w:zoom>0</w:Zoom> <w:trackmoves/> <w:trackformatting/> <w:punctuationkerning/> <w:validateagainstschemas/> <w:saveifxmlinvalid>false</w:SaveIfXMLInvalid> <w:ignoremixedcontent>false</w:IgnoreMixedContent> <w:alwaysshowplaceholdertext>false</w:AlwaysShowPlaceholderText> <w:donotpromoteqf/> <w:lidthemeother>EN-US</w:LidThemeOther> <w:lidthemeasian>X-NONE</w:LidThemeAsian> <w:lidthemecomplexscript>X-NONE</w:LidThemeComplexScript> <w:compatibility> <w:breakwrappedtables/> <w:snaptogridincell/> <w:wraptextwithpunct/> <w:useasianbreakrules/> <w:dontgrowautofit/> <w:splitpgbreakandparamark/> <w:dontvertaligncellwithsp/> <w:dontbreakconstrainedforcedtables/> <w:dontvertalignintxbx/> 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mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> <p class="MsoNormal">In my previous post, I briefly discussed <a href="http://ccie12932.blogspot.com/2010/09/cisco-and-citrix-team-up-on-desktop.html">Cisco and Citrix Teaming up on the Desktop</a>. While I suggested this was an exciting development, I failed to put the announcement in proper context of the overall evolving Private Cloud initiatives that I foresee on the horizon. First, let’s define Cloud Computing, based on <a href="http://csrc.nist.gov/groups/SNS/cloud-computing/">NIST’s version 15 definition</a>:</p> <p style="text-align: justify;" class="MsoNormal">“Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of five essential characteristics, three service models, and four deployment models.”</p> <p class="MsoNormal">NIST then defines three service models:</p> <ol><li>Cloud Software as a Service (SaaS)</li><li>Cloud Platform as a Service (PaaS)</li><li>Cloud Infrastructure as a Service (IaaS)</li></ol> <p class="MsoNormal">To a certain extent, many Federal Agencies have already dipped their toes in some or all three of these services models. For example, the Department of Homeland Security is in the process of developing their own <a href="http://www.datacenterknowledge.com/archives/2010/09/16/homeland-securitys-private-cloud/">Private Cloud</a> and offering <a href="http://gcn.com/articles/2010/08/31/richard-spires-dhs-data-center-consolidation.aspx">email-as-a service</a> to many of its various sub-agencies. But, what other SaaS, PaaS, and IaaS are available for consideration? </p> <p class="MsoNormal">For example, perhaps deploying a Cisco Unified Communications Solution on the Cisco UCS platform in a virtual datacenter type of environment, providing true collaborative UC options across multiple agencies? How about thin client and VDI solutions on iPad and Android tablet devices, as I alluded to in my previous post, with imbedded VTC capabilities? Most importantly, how do you build out the virtual storage and cloud infrastructure to support these concepts and infinitives? </p> <p class="MsoNormal">In upcoming posts I’ll touch on two other Cisco partnerships to support the Cloud Infrastructure as a Service (IaaS): the Cisco/EMC/VMware <a href="http://www.emc.com/campaign/global/vce/index.htm">Virtual Computing Environment</a> (VCE) initiative and the Cisco/NetApp/VMware <a href="http://www.netapp.com/us/technology/secure-multi-tenancy.html">Secure Multi-Tenancy</a> (SMT) concept.</p>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-8887380333466137082010-09-20T14:18:00.003-04:002010-10-05T15:48:20.179-04:00Cisco and Citrix Team up on the Desktop<!--[if gte mso 9]><xml> <w:worddocument> <w:view>Normal</w:View> <w:zoom>0</w:Zoom> <w:trackmoves/> <w:trackformatting/> <w:punctuationkerning/> <w:validateagainstschemas/> <w:saveifxmlinvalid>false</w:SaveIfXMLInvalid> <w:ignoremixedcontent>false</w:IgnoreMixedContent> <w:alwaysshowplaceholdertext>false</w:AlwaysShowPlaceholderText> <w:donotpromoteqf/> <w:lidthemeother>EN-US</w:LidThemeOther> <w:lidthemeasian>X-NONE</w:LidThemeAsian> <w:lidthemecomplexscript>X-NONE</w:LidThemeComplexScript> <w:compatibility> <w:breakwrappedtables/> <w:snaptogridincell/> <w:wraptextwithpunct/> <w:useasianbreakrules/> <w:dontgrowautofit/> <w:splitpgbreakandparamark/> <w:dontvertaligncellwithsp/> <w:dontbreakconstrainedforcedtables/> <w:dontvertalignintxbx/> 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Emphasis"> <w:lsdexception locked="false" priority="21" semihidden="false" unhidewhenused="false" qformat="true" name="Intense Emphasis"> <w:lsdexception locked="false" priority="31" semihidden="false" unhidewhenused="false" qformat="true" name="Subtle Reference"> <w:lsdexception locked="false" priority="32" semihidden="false" unhidewhenused="false" qformat="true" name="Intense Reference"> <w:lsdexception locked="false" priority="33" semihidden="false" unhidewhenused="false" qformat="true" name="Book Title"> <w:lsdexception locked="false" priority="37" name="Bibliography"> <w:lsdexception locked="false" priority="39" qformat="true" name="TOC Heading"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> <p class="MsoNormal"><span style="">This was a very interesting <a href="http://newsroom.cisco.com/dlls/2010/prod_090810.html">announcement</a> which caught my attention a few weeks ago. It appears the Cisco and Citrix have <a href="http://www.citrix.com/English/NE/news/news.asp?newsID=2303689">teamed up</a> to develop joint desktop virtualization solutions using <a href="http://www.citrix.com/English/ps2/products/product.asp?contentID=163057%20&ntref=prod_top">Citrix <span style="" lang="EN">XenDesktop</span></a></span><span lang="EN" style="color:black;"> and the <a href="http://www.cisco.com/en/US/products/ps10265/index.html">Cisco USC Server Platform</a>. I think a <a href="http://community.citrix.com/display/ocb/2010/09/08/Citrix+And+Cisco+Partner+To+Catch+The+Desktop+Transition">Citrix blog</a> on the announcement hits the nail on the head perfect:</span></p> <p class="MsoNormal"><span lang="EN" style="color:black;"> </span></p> <p class="MsoNormal" style="margin: 7.5pt 0in; line-height: 13pt; background: none repeat scroll 0% 0% white;"><span style="">“Cisco has an amazing history of catching market trends right before they take off. Let's take a quick look at their track record:</span></p> <p class="MsoNormal" style="margin: 7.5pt 0in; line-height: 13pt; background: none repeat scroll 0% 0% white;"><span style="">1. From connectivity to communications - Cisco caught the voice transition as it went from analog to IP<br />2. From communications to collaboration - Cisco then capitalized on unified communications as the voice market transitioned<br />3. From collaboration to telepresence - Arguably its new hallmark, Cisco is now the king of video and high-def conferencing”</span></p> <p class="MsoNormal" style="margin: 7.5pt 0in; line-height: 13pt; background: none repeat scroll 0% 0% white;"><span style=""> </span></p> <p class="MsoNormal" style="margin: 7.5pt 0in; line-height: 13pt; background: none repeat scroll 0% 0% white;"><span style="">Coincidentally, many of my customers are asking more and more about multi-vendor OEM VDI solutions over platforms such as the iPad and Android. <a href="http://vblog.wwtlab.com/">WWT’s Datacenter Practice</a> is also developing various VDI solutions over both client platforms. For me, this is an exciting and promising announcement!<br /></span></p>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-18092905659953560372010-08-09T15:27:00.001-04:002010-08-09T15:29:56.554-04:00Changes & Updates….First, my apologies for not having posted an update in quite some time. It has been an extremely busy three months for me professionally…<br /><br />A business leader at GE once told me that “The only constant in the business world is change. If one is afraid of change, then he should find a new career.”<br /><br />Since my previous post, I have transitioned into an Account Manager role here at <a href="http://www.wwt.com/">World Wide Technology</a>. My new responsibilities will be to support the United States <a href="http://www.dhs.gov/index.shtm">Department of Homeland Security (DHS)</a>. Prior to my new role, I was supporting DHS as a Presales SE. My predecessor Account Manager, with whom I had a great working relationship and a great deal of respect for, decided to leave WWT to pursue a professional opportunity with Cisco. Given the circumstances, I felt this was an excellent opportunity to try something new in my career, leveraging my existing technical skills. Only time will tell with regards to whether this was a smart career move, but I am excited about my new responsibilities, as well as supporting the mission of DHS.<br /><br />As for this blog, at the very least, I will continue to keep the legacy postings online. However, given that I no longer plan to pursue a CCIE Voice, I will no longer continue with any new lab postings. Moving forward, I may utilize this space to post observations as well as general insights relating to the IT <a href="http://www.wwt.com/products_services/products_services.html">products, solutions</a>, and <a href="http://www.ptgcorp.com/">services</a> that WWT provides to its customers.<br /><br />Finally, I’d like to thank everyone who has enjoyed my postings and has shared comments, feedback, and/or suggestions over the past 2+ years. I wish everyone the best of luck in their CCIE pursuits and professional endeavors.Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com2tag:blogger.com,1999:blog-2999762363031150199.post-19014066294617163352010-05-04T23:10:00.006-04:002010-05-05T22:14:17.608-04:00Comments on Cisco’s Tandberg Acquisition<p class="MsoNormal">In case you haven’t been following, <a href="http://newsroom.cisco.com/dlls/2010/corp_041910.html">Cisco completed its acquisition of Tandberg</a> on April 18. By coincidence, I was attending a Tandberg training class at their Reston, VA facility on the first official day of the marriage. There was certainly an atmosphere of excitement in the area during that week.</p><p class="MsoNormal"><br /></p><p class="MsoNormal"><?xml:namespace prefix = o /><o:p></o:p></p><p class="MsoNormal">I had been vaguely familiar with the Tandberg product line prior to my training. At the conclusion of that week of class, it became varies obvious why Cisco choose to pursue this acquisition – Tandberg’s VTC products rock! Tandberg’s impressive offerings <span style="font-size:+0;"></span>include a software video <a href="http://www.tandberg.com/personal-video-conferencing/pc-mac-video-movi.jsp">MOVI client</a>, various <span style="font-size:+0;"></span><a href="http://www.tandberg.com/personal-video-conferencing/desktop-video.jsp">desktop units</a>, <a href="http://www.tandberg.com/video-conferencing-products/hd-video-conferencing.jsp">room based solutions</a>, and a <a href="http://www.tandberg.com/telepresence/">Telepresence</a> offering that is absolutely incredible. Their management GUIs are extremely intuitive and I look forward to many of those features being integrated into Cisco’s UC product portfolio (awesome troubleshooting tools!).</p><p class="MsoNormal"><br /></p><p class="MsoNormal"><o:p></o:p></p><p class="MsoNormal">As a leading Cisco Gold Partner, I am very excited about this new set of solutions that I can now offer my customers. One of my DOD customers has told me that the word “Tandberg” is often treated as both a verb and a noun and is synonymous to VTC <span style="font-size:+0;"></span>(e.g.: “Please Tandberg me to the Deputy Director”). There will undoubtedly be some kinks in the weeks and months ahead in terms of integrating the product line into Cisco’s UC portfolio. However, this acquisition certainly reinforces John Chamber’s belief that <a href="http://video.techrepublic.com.com/2422-13792_11-316923.html">Video Is the next Killer App</a>, as discussed during the 2009 Networkers Conference.</p>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com1tag:blogger.com,1999:blog-2999762363031150199.post-34825821788162006152010-03-19T15:32:00.017-04:002010-03-19T16:02:44.765-04:00CCIE Voice Lab 1.12 – UCCX<span style="font-family:arial;font-size:100%;">We will configure Cisco Unified Contact Center Express in Lab 1.12.</span><span style="font-family:arial;"><span style="font-size:100%;">
<br />
<br /></span><span style="FONT-STYLE: italic;font-size:100%;" ><strong>CCIE Voice Lab 1.12 Tasks</strong></span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br />
<br /></span><span style="font-size:100%;">1. Configure UCCX to work with CUCM using the following parameters:</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">a. CUCM AXL Username: use your CUCM Admin username and password</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">b. Cisco Unified CM Telephony Provider Configuration, User Prefix: uccxcti; create a password</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">c. RmCm Provider Configuration, User ID: uccxrmcm; create a password</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">d. NTP Server: NY VGWY</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">e. Number of HR session licenses: 3</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">f. Recording Count: 6</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">g. Number of Outbound seats: 6</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">h. Codec: G711</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">i. Cisco Unified CCX Administrator: Ari Gold (agold) and David Wright (dwright).</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><span style="font-size:100%;">j. Use CTI Ports/DNs beginning with 1201.</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br />
<br /></span><span style="font-size:100%;">2. Configure the auto attendant script to answer calls when a call arrives at 1300. However, when callers hit the AA, they should be greeted with “Welcome to Ballplayers LLC” followed by the default welcome AA. Do not modify the existing AA.</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br />
<br /></span><span style="font-size:100%;">3. Configure an NY Mets ACD Queue that will be triggered when dialing extension 1010. When callers dial 1010, they should be greeted with “Welcome to Ballplayers LLC” followed by the default prompt. Ari Gold should have a new UCCX DN 1011; David Wright should have a new UCCX DN 1012. Ari should also take the call first, unless he is busy. Caller should hear Music On Hold while sitting in queue.</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br />
<br /></span><span style="font-size:100%;">4. Ari and David should be able to log into ACD service from their phone without typing a username and password. Both should be in a ready state once he has selected the “Ready” softkey and remain ready as long has he hasn’t either logged out or selected the “not ready” softkey.</span></span><span style="font-family:arial;"><span style="font-size:100%;">
<br />
<br />
<br /></span><span style="FONT-STYLE: italic;font-size:100%;" ><strong>CCIE Voice Lab 1.12 Solutions</strong></span> </span><div style="FONT-FAMILY: arial"></div><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} /* List Definitions */ @list l0 {mso-list-id:735736680; mso-list-type:hybrid; mso-list-template-ids:-1177882692 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l0:level1 {mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in; mso-bidi-font-family:"Times New Roman";} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style><span style="font-size:100%;">
<br /><span style="font-family:arial;">The CCIE Lab is notorious for wording task in such a way to as either “confuse” or trip up the test taker (at least this was the case when I took my Route/Switch lab). I’ve worded the tasks in Lab 1.12 to makes the student think about all of the tasks in this lab. For example, just because a particular task comes later, that doesn’t necessarily mean that the test taker must complete those tasks in that particular order. <?xml:namespace prefix = o /><o:p></o:p></span></span><p class="MsoNormal" style="font-family:arial;"><span style="font-family:arial;font-size:100%;"><o:p></o:p></span></p><p class="MsoNormal" style="font-family:arial;"><span style="font-family:arial;"><span style="font-size:100%;">Also note, the </span><span style="font-size:100%;"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf" target="_blank">Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)</a> is only available on CCO as a PDF document. Therefore, I will refer to specific chapters during my explanations below.</span></span></p><p class="MsoNormal" style="font-family:arial;"><span style="font-size:100%;">
<br /><o:p><span style="font-family:arial;"></span></o:p></span></p><p class="MsoNormal" style="font-family:arial;"><span style="font-family:arial;"><span style="font-size:100%;"><o:p>1. </o:p>Prior to configuring UCCX, I begin by provisioning the user parameters in UC Manager; specifically adding the UCCX DNs for Ari Gold and David Wright, as configuring a new UCCX template. </span><span style="font-size:100%;"></span><span style="font-size:100%;">First, I create a new Phone Template for agents, and then associate this Phone Button Template with Ari’s and David’s phone.</span><span style="font-size:100%;"><o:p></o:p></span></span></p><div style="font-family:arial;"><span style="font-family:arial;"></span></div><span style="font-size:100%;">
<br /></span><div style="font-family:arial;"><span style="font-family:arial;font-size:100%;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoi1GeBJ6w-wb0n1TBiWgAqEe-8vfGO7ZCLlZyrdwXQ0rbVI2sVZM0CnLQsuudgQZSyh_5p_2uaXlqmndNfiLyk1T2ybKLAhzAY4dkKfk0QNbQukfgLZcPEQQEXzOMqI3IZQ9utG-8I9eR/s1600-h/lab1.12-01.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 348px" id="BLOGGER_PHOTO_ID_5450431709889456402" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoi1GeBJ6w-wb0n1TBiWgAqEe-8vfGO7ZCLlZyrdwXQ0rbVI2sVZM0CnLQsuudgQZSyh_5p_2uaXlqmndNfiLyk1T2ybKLAhzAY4dkKfk0QNbQukfgLZcPEQQEXzOMqI3IZQ9utG-8I9eR/s400/lab1.12-01.png" /></a></span><span style="font-family:arial;"> <meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><span style="font-size:100%;">Next, I add the 1011 and 1012 lines to Ari and David phones, respectively. </span><span style="font-size:100%;"></span></span><span style="font-size:100%;"><span style="font-family:arial;">Finally, under User Management > End User, I associate these new DNs with both Ari and David as their IPCC Extension. See Guidelines for Configuring Agent Phones, page 4-16 of the </span><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf" target="_blank"><span style="font-family:arial;">Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)</span></a><span style="font-family:arial;"> for further details.
<br />
<br /></span></span><div><span style="font-family:arial;font-size:100%;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzzX7hkrQxLYa_GwuZ-QP8WxYHAx2JRT1Rt01s5MivTQQ55FbTBCwZn2HiQjXvaC6Fc0q2aM_mLKCCEyl58Aepq0zpm06RwCKlc-RY-mlyT7DQ-eOB3ehZdW-kNqq7wu1jJxSlg8V8y4Qu/s1600-h/lab1.12-02.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 348px" id="BLOGGER_PHOTO_ID_5450431708878758354" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzzX7hkrQxLYa_GwuZ-QP8WxYHAx2JRT1Rt01s5MivTQQ55FbTBCwZn2HiQjXvaC6Fc0q2aM_mLKCCEyl58Aepq0zpm06RwCKlc-RY-mlyT7DQ-eOB3ehZdW-kNqq7wu1jJxSlg8V8y4Qu/s400/lab1.12-02.png" /></a></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} /* List Definitions */ @list l0 {mso-list-id:735736680; mso-list-type:hybrid; mso-list-template-ids:-1177882692 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l0:level1 {mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in; mso-bidi-font-family:"Times New Roman";} @list l1 {mso-list-id:823157267; mso-list-type:hybrid; mso-list-template-ids:-2114800158 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l1:level1 {mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in;} @list l1:level2 {mso-level-number-format:alpha-lower; mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style><span style="font-size:100%;">2. Before we can begin configuring either the AA or ACD, UCCX requires some basic setup. When logging into UCCX the first time, a setup wizard launches. During this wizard, you are prompted to provide the following configuration parameters:<o:p></o:p></span></span><span style="font-family:arial;"><span style="font-size:100%;"><o:p>
<br />
<br /></o:p></span><span style="font-size:100%;">UC Manager IP address: 10.1.10.20<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />AXL Username: Administrator<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />Password: <your><o:p></o:p></your></span></span><span style="font-size:100%;">
<br /><span style="font-family:arial;">Installation of License<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />Cisco Unified CM Telephony Provider Configuration, User Prefix: uccxcti; create a password<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />RmCm Provider Configuration, User ID: uccxrmcm; create a password<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />NTP Server: NY<span style="font-size:0;"> </span>VGWY<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />Number of HR session licenses: 3<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />Recording Count: 6<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />Number of Outbound seats: 6<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
<br />Codec: G711<o:p></o:p></span></span><span style="font-family:arial;font-size:100%;">
<br />User Configuration: Ari Gold (UCCX Administrator) and David Wright.</span><span style="font-family:arial;font-size:100%;">
<br />
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<br /></span><div><span style="font-family:arial;font-size:100%;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3oMpIkn45YAf-e-4IfKEXTypJgFb-9N6qln2p1kDwfzD_IsUJcw_O49QG0cVYZ-5JaME6tmnhGUDsEqPbm4rQAQ_bvNienXtSSAgX4dk5JfEvzrHNiThBJDh7plwSjgT_j4FcInUthAdq/s1600-h/lab1.12-03.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 256px; DISPLAY: block; HEIGHT: 400px" id="BLOGGER_PHOTO_ID_5450431697165600978" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3oMpIkn45YAf-e-4IfKEXTypJgFb-9N6qln2p1kDwfzD_IsUJcw_O49QG0cVYZ-5JaME6tmnhGUDsEqPbm4rQAQ_bvNienXtSSAgX4dk5JfEvzrHNiThBJDh7plwSjgT_j4FcInUthAdq/s400/lab1.12-03.png" /></a></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><span style="font-size:100%;">For additional information and details, refer to Provisioning Unified CM Telephony Subsystem, page 6-5 of the </span></span><span style="font-size:100%;"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf" target="_blank"><span style="font-family:arial;">Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)</span></a><span style="font-family:arial;">.</span><span style="font-family:arial;"><o:p>
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<br /></o:p>Next, configure the Cisco Unified CM Telephony Call Control Group under Subsystems > Cisco Unified CM Telephony.</span></span><span style="font-family:arial;font-size:100%;"> </span><span style="font-size:100%;"><span style="font-family:arial;">See Adding a New Unified CM Telephony Call Control Group, page 6-9 of the </span><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf" target="_blank"><span style="font-family:arial;">Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)</span></a><span style="font-family:arial;">.
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<br /></span></span><div><span style="font-family:arial;font-size:100%;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj656OesEKN0SjW6O5lVivX0XTkBRKmOkrDMFEbb04OJO4tmch66820n8tS2tx4YUfSI9rNI8GA3-DsLfK7xkK_wI-4v2DiGLi-8GOHtAeGxc8Wq0_TGMe8QcyagVdCMQPVCVQqqliLFDYD/s1600-h/lab1.12-04.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 255px; DISPLAY: block; HEIGHT: 400px" id="BLOGGER_PHOTO_ID_5450431687615849986" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj656OesEKN0SjW6O5lVivX0XTkBRKmOkrDMFEbb04OJO4tmch66820n8tS2tx4YUfSI9rNI8GA3-DsLfK7xkK_wI-4v2DiGLi-8GOHtAeGxc8Wq0_TGMe8QcyagVdCMQPVCVQqqliLFDYD/s400/lab1.12-04.png" /></a></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><span style="font-size:100%;">You can verify that the CTI ports are registered with UC Manager under Device > Phone.<o:p></o:p></span></span><span style="font-family:arial;font-size:100%;">
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<br /></span><div><span style="font-family:arial;font-size:100%;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjer6OG3jdtZBWOZtO1jjY1r1ryhzb4BGG6QUXPB8EKU41mPX_hf9TqPY3o1VF0kRo6atQ175hBV0NfLeI644n_s4h1Xu_JM7iGI_BaYDqCNL1bWJchAx0CK30vn-QNU49tCf8figNofAQv/s1600-h/lab1.12-05.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 214px" id="BLOGGER_PHOTO_ID_5450431385414982962" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjer6OG3jdtZBWOZtO1jjY1r1ryhzb4BGG6QUXPB8EKU41mPX_hf9TqPY3o1VF0kRo6atQ175hBV0NfLeI644n_s4h1Xu_JM7iGI_BaYDqCNL1bWJchAx0CK30vn-QNU49tCf8figNofAQv/s400/lab1.12-05.png" /></a></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} /* List Definitions */ @list l0 {mso-list-id:735736680; mso-list-type:hybrid; mso-list-template-ids:-1177882692 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l0:level1 {mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in; mso-bidi-font-family:"Times New Roman";} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style><span style="font-size:100%;">3. There are a few things we need to do in order to work with the default AA script. First, record your prompt per the task. Refer to Recording and Uploading Prompt Files, page 10-12 of the </span><span style="font-size:100%;"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf" target="_blank">Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)</a> for instructions on using the Microsoft Windows Sound Recorder in Windows XP.</span><span style="font-size:100%;"> </span><span style="font-size:100%;">Then, upload your prompt in Applications > Prompt Management.</span><span style="font-size:100%;"><o:p></o:p></span></span><span style="font-family:arial;"><span style="font-size:100%;"><o:p>
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<br /></o:p>Next, launch your Cisco Unified CCX Editor. Open the Auto Attendant template under File > Open > C: > Program Files > wfavvid > Scripts > Template > IVR > Auto Attendant.aef. On the left side of the editor, expand the Media Folder and drag</span><span style="font-size:100%;"> </span><span style="font-size:100%;">“Play Prompt” in front of the existing “Play Prompt” in the script. Then, right-click this new prompt and select “Properties”.</span><span style="font-size:100%;"> </span><span style="font-size:100%;">In the “Prompt” option tab, type the name of your Prompt in “quotations”.</span><span style="font-size:100%;"> </span></span><span style="font-family:arial;font-size:100%;">Verify the script and then save it in the Script Repository > Default.
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<br /></span><div><span style="font-family:arial;font-size:100%;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-nE5EM7kyfnQMVXY_4QbHTUx5bE7fi3fh1DddecNakHSMZmIYaHMOmENYiQRfDHytPl_mgRhEvEiOn9p2u-h6KVf16DIN0wmReajhb0chE5arGsq-J5AqJY9bOE_wI-_oa-tLkTR4WSHP/s1600-h/lab1.12-06.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 396px; DISPLAY: block; HEIGHT: 400px" id="BLOGGER_PHOTO_ID_5450431381564608914" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-nE5EM7kyfnQMVXY_4QbHTUx5bE7fi3fh1DddecNakHSMZmIYaHMOmENYiQRfDHytPl_mgRhEvEiOn9p2u-h6KVf16DIN0wmReajhb0chE5arGsq-J5AqJY9bOE_wI-_oa-tLkTR4WSHP/s400/lab1.12-06.png" /></a></span><span style="font-family:arial;"><span style="font-size:100%;">
<br /></span><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><span style="font-size:100%;">To configure the new AA script, go to Application > Application Management > Add a New Application. From the Add a New Application > Application Type drop-down, select Cisco Script Application, then next. Provide the necessary information for the Cisco Script Application and select Add.<o:p></o:p></span></span><span style="font-size:100%;"><span style="font-family:arial;">
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<br /></span><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUG6jg01OsYEDkaf_e4dqModOm7hqNQSrX_D28jEXyyLpKwHhslP1rmiZRk0JvqSV7TcBZTh9-ag6mueJ0hT-V7daNlyhX4dsDsAbyjvcD4HZgLousR9_ju9j7-gxItpe_qK730Xq0OBml/s1600-h/lab1.12-07.png"><span style="font-family:arial;"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 355px" id="BLOGGER_PHOTO_ID_5450431377006999842" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUG6jg01OsYEDkaf_e4dqModOm7hqNQSrX_D28jEXyyLpKwHhslP1rmiZRk0JvqSV7TcBZTh9-ag6mueJ0hT-V7daNlyhX4dsDsAbyjvcD4HZgLousR9_ju9j7-gxItpe_qK730Xq0OBml/s400/lab1.12-07.png" /></span></a></span><span style="font-family:arial;font-size:100%;">
<br /></span><div><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><span style="font-size:100%;"><span style="font-family:arial;">Lastly, we need to add a Trigger for this script. Under the Trigger Type drop down, select “Unified CM Telephony Trigger”. Then, provide the necessary Trigger Configuration information, and Add. At this point, you should be able to dial 1300, whereupon you will hear your custom prompt followed by the standard AA. <o:p></o:p></span></span><span style="font-size:100%;"><o:p>
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<br /></o:p><span style="font-family:arial;">Refer to the Configuring Script Applications, page 9-3 of the </span></span><span style="font-size:100%;"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf" target="_blank"><span style="font-family:arial;">Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)</span></a><span style="font-family:arial;"> for additional information and guidance. </span></span><span style="font-size:100%;"><o:p></o:p></span><span style="font-size:100%;">
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<br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwXzSCLYmJpP-iuKIWagmb5D5D2hlBNtbTqQlI9z7LoOSDf8Cio3lbF9nmcQ2WFIUZeuU7cM0X6p3ajyrOhke9JH4N-neJ2NAE-P_89Xyr8cR245qTGn44LsvBTabhK0DbCGzCwuLqBauH/s1600-h/lab1.12-08.png"><span style="font-family:arial;"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 321px; DISPLAY: block; HEIGHT: 400px" id="BLOGGER_PHOTO_ID_5450431371461051634" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwXzSCLYmJpP-iuKIWagmb5D5D2hlBNtbTqQlI9z7LoOSDf8Cio3lbF9nmcQ2WFIUZeuU7cM0X6p3ajyrOhke9JH4N-neJ2NAE-P_89Xyr8cR245qTGn44LsvBTabhK0DbCGzCwuLqBauH/s400/lab1.12-08.png" /></span></a></span><span style="font-family:arial;font-size:100%;">
<br /></span><div><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} /* List Definitions */ @list l0 {mso-list-id:823157267; mso-list-type:hybrid; mso-list-template-ids:-2114800158 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l0:level1 {mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in;} @list l0:level2 {mso-level-number-format:alpha-lower; mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style><span style="font-family:arial;"><span style="font-size:100%;">Configuring the ACD follows a similar process. Once again, launch the </span><span style="font-size:100%;">Cisco Unified CCX Editor. This time, open the ICD template under File > Open > C: > Program Files > wfavvid > Scripts > Template > Queuing > Simple Queuing.aef. As before, add a new “Play Prompt” step prior to the first one.</span><span style="font-size:100%;"> </span></span><span style="font-size:100%;"><span style="font-family:arial;">However, in order for a call to hear MOH, you must add a Call Hold step and Call Unhold step before and after “Delay DelayedWhileQueued sec”. Verify the script and then save it in the Script Repository > Default.</span><o:p><span style="font-family:arial;">
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<br /></span></o:p></span><span style="font-size:100%;"><span style="font-family:arial;">5. Since UCCX Extensions have already been associated with users, there are two primary tasks left for configuring the NY Mets ACD queue; creating/modifying a script and then setting up another Cisco Script Applications.<o:p></o:p></span></span><span style="font-family:arial;"><span style="font-size:100%;"><o:p>
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<br /></o:p>Once again, open the </span><span style="font-size:100%;">Cisco Unified CCX Editor, and select the ICD template. As with the AA script, modify the ICD script to include your custom welcome message. Next, in order for callers to hear MOH while in queue, you must add the “Call Hold” and “Call Unhold” steps to the queueLoop. </span><span style="font-size:100%;"><o:p></o:p></span></span><span style="font-size:100%;">
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<br /></span><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><span style="font-size:100%;">Next, in UCCX, go to Subsytems > RmCm and configure a Resource Group and assign the users to that Resource Group. Then, configure your CSQ, Script Applications, and Trigger.<o:p></o:p></span></span><span style="font-family:arial;font-size:100%;">
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<br /></span></div></div></div></div></div><meta content="text/html; charset=utf-8" equiv="Content-Type"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link rel="File-List" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml"><link rel="themeData" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5Creyerom%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml"><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} /* List Definitions */ @list l0 {mso-list-id:823157267; mso-list-type:hybrid; mso-list-template-ids:-2114800158 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l0:level1 {mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in;} @list l0:level2 {mso-level-number-format:alpha-lower; mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style><span style="font-size:100%;"><span style="font-family:arial;">6. The last task involves the configuration of Cisco IP Phone Agent and a few system tweaks. You’ll notice that during the CSQ configuration, Automatic Work is disabled by default, which is what we want. Then, under system parameters, change the value of “Agent State after Ring No Answer*” from the default Ready to Not Ready.<o:p></o:p></span></span><span style="font-family:arial;"><span style="font-size:100%;"><o:p>
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<br /></o:p>To have Ari and David login into IP Phone Agent (IPPA), refer to the </span><span style="COLOR: rgb(51,51,51);font-size:100%;" ><a href="http://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fproducts%2Fsw%2Fcustcosw%2Fps1846%2Fproducts_tech_note09186a008029e6d5.shtml&pos=1&strqueryid=&websessionid=RhPVRRRR6xExBedlVvPR-Zz"><span style="COLOR: rgb(47,102,129)">Configure a "One Button Login" for IP Phone Agents</span></a> </span><span style="font-size:100%;">example on CCO.<o:p></o:p></span> </span></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br />Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com4tag:blogger.com,1999:blog-2999762363031150199.post-15899155140972177362010-02-08T21:54:00.006-05:002010-02-08T22:01:51.403-05:00CCIE Voice Lab 1.11 – Unity Connection and CUEIn CCIE Voice Lab 1.11, the New York, Los Angeles, and London locations will be configured to support voice messaging and associated components.<br /><br /><span style="font-size:130%;"><strong><em>CCIE Voice Lab 1.11 Tasks</em></strong><br /></span><br />1. Configure Cisco Unity Connection (CUC) integration with CUCM. You must integrate using SCCP. Use pilot 1170, directory number 1171 and 1172, and 1180 for MWI-on and 1181 for MWI-off.<br /><br />2. Configure Unity Connection voicemail for all users in New York and Los Angeles. Users must be imported from CUCM. Ensure that the users in the directory are listed last name, first name. Accounts should be created with the following requirements:<br />a. No Limit for Failed Logons<br />b. Credential Never Expires<br />c. Minimum Credential Length: 5<br />d. Stored Number of Previous Credentials: 0<br />e. No Check for Trivial Passwords<br />f. User must be prevented from sending Broadcast Messages to Users<br /><br />3. Configure an Auto Attendant for NY with DN 1000. Configure the AA so that when users press “0” they are routed to Ari Gold at ext. 1001. Business hours are 8AM – 6PM EST/EDT. Customize the greeting as follows:<br />a. Allow callers to press “4” to use the phone keypad to spell all or part of the last then first name of the Connection user that they want to reach.<br />b. At the end of the greetings, users should be sent to a Directory Handler. If a Caller Exits, he/she should be sent back to the NY Opening Greeting. If a caller provides No Input, No Selection or Presses Zero, the call should be routed back to Ari Gold’s mailbox.<br />c. After hours messages should also be stored in Ari Gold’s mailbox.<br /><br />4. Configure an Auto Attendant for LA with DN 2000. Configure the AA so that when users press “0” they are routed to Arliss Michaels at ext. 2001. Business hours are 8AM – 6PM PST/PDT. Customize the greeting as follows:<br />a. Allow callers to press “4” to use the phone keypad to spell all or part of the last then first name of the Connection user that they want to reach.<br />b. At the end of the greetings, users should be sent to a Directory Handler. If a Caller Exits, he/she should be sent back to the LA Opening Greeting. If a caller provides No Input, No Selection or Presses Zero, the call should be routed back to Arliss Michaels’s mailbox.<br />c. After hours messages should also be stored in Arliss Michaels’s mailbox.<br /><br />5. Configure a second line appearance on Ari’s phone using *1001. When Ari’s primary extension is busy, calls should roll to this number, followed by voicemail. This line should be able to access voicemail in Ari’s mailbox.<br /><br />6. London CUCME users should use their local CUE for voicemail, with the following parameters: pilot 3170; and 3180 for MWI-on and 3181 for MWI-off. Create mailboxes for Jerry Maguire and David Beckham with blank passwords and PINS.<br /><br />7. Create an AA in London using ext 3000. Ensure that callers in NY and LA can reach the AA via VOIP as well as PSTN dialing.<br /><br /><br /><strong><em>CCIE Voice Lab 1.11 Solutions</em></strong><br /><br />1. The <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinny.html">Cisco Unified Communications Manager SCCP Integration Guide for Cisco Unity Connection Release 7.x</a> is an excellent document for describing the tasks required to integrate CUC with CUCM. I more or less used the examples and naming conventions provided in <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinny050.html#wp1094879">Programming the Cisco Unified CM Phone System for Integrating with Cisco Unity Connection </a>section of the <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinny050.html#wp1040314">Setting Up a Cisco Unified Communications Manager 7.x SCCP Integration with Cisco Unity Connection </a>chapter.<br /><br />Below is screenshot of the final page of the Cisco Voicemail Port Wizard.<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjP1XM2PzXZX40rgIYhQttd3sP4rnbuFFxmWvAkCAtwVnysdYfVoLNxWES1X2IrjTt_FxY8_Ub-FDDa7KWEGMYVy_xtVf1dEq-YGae2QFa6pm-M7u6LsNiW3ZyXaYQLjss7W1JlUSoZLUrt/s1600/lab1.11-01a.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 213px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5436073037103400834" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjP1XM2PzXZX40rgIYhQttd3sP4rnbuFFxmWvAkCAtwVnysdYfVoLNxWES1X2IrjTt_FxY8_Ub-FDDa7KWEGMYVy_xtVf1dEq-YGae2QFa6pm-M7u6LsNiW3ZyXaYQLjss7W1JlUSoZLUrt/s400/lab1.11-01a.png" /></a><br /><br />After the wizard finishes, configure the Hunt List and Hunt Pilot.Then, add the MWIs, Voice Mail Pilot Number for the Voice Mail Ports, and Voicemail Profile, per the instructions in <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinny050.html#wp1094879">Programming the Cisco Unified CM Phone System for Integrating with Cisco Unity Connection</a>.<br /><br />Now, proceed to Creating a New Integration with Cisco Unified Communications Manager. Do not forget to add your Pub as an AXL Server under the Phone System Configuration, as well as adding Unity Connection as an Application Server in CUCM.<br /><br />2. To modify “No Limit for Failed Logons”, “Credential Never Expires”, “Minimum Credential Length: 5”, and “Stored Number of Previous Credentials: 0”, modify the default “Voice Mail Authentication Rule” under System Settings > Authentication Rules.<br /><br />Looking ahead to the AA configuration, it would be wise to create a new schedule under Systems Settings > Schedules. Then, apply this new schedule to the Templates > User Templates > voicemailusertemplate.<br /><br />Next, to ensure that users cannot send Broadcast Messages to Users on This Server, verify that “User Can Send Broadcast Messages to Users on This Server” is not-checked under Templates > User Templates > voicemailusertemplate > Send Message Settings.<br /><br />Finally, you can import users from CUCM from Tools > Import Users. Be aware, users in CUCM must have their primary extension define. Visit <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_mac/guide/7xcucmac100.html">Creating Multiple User Accounts from Cisco Unified Communications Manager Users</a> for a good overview. Keep in mind that when you import your users, they will inherit the system Timezone. For your LA based users, you will need to modify their Timezone to PST.<br /><br />3. Now we are ready to create the AA for both New York and Los Angeles. The process if almost identical. Basically, I create two now Call Handlers, “NY-Opening-Greeting” at extension 1000 and “LA-Opening-Greeting” at extension 2000. Edit the Greetings and Caller Input to match the task requirements. I then created to new Directory Handlers, one for NY and another for LA. I edit the Caller Input for each based on the task requirements.<br /><br />4. Task 5 is relatively straight forward. Create a new Voice Mail Profile for the *1000 extension with a Voice Mail Box Mask of 1000; this strip the “*”. When you add the *1000 dn to Ari’s Phone, make sure that you use this Voice Mail Profile on this line appearance.<br /><br />5. We now move on to CUE. Given that I covered CUE extensively in the <a href="http://ccie12932.blogspot.com/search/label/CUCME-CUE%20Labs">CUCME-CUE Labs</a>, so I will not recap the details here. However, I did run into an issue, which I haven’t fully yet fixed….<br /><br />Because the SIP dial peer to the AA in London is not H323, it does not register with the gatekeeper. Therefore, I cannot dial 73000 from either NY or LA to hit the AA in London. I tried adding the e164 via the alias commands under gatekeeper. However, this is only a temporary fix and will not work in the actual lab. When you reboot either the gatekeeper (NY) or the CUCME router (London), the CUCME (London) will attempt to register using a random port. Since the alias command uses a static port (either 1719 or random, depending on how you initialing configuring), the RRQ from the gateway will be rejected (RRJ) by the Gatekeeper. I’ve spent a fair number of hours trying to find a work around, nothing has successfully worked. For now, I am moving on. If anyone finds a resolution, please share!Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com1tag:blogger.com,1999:blog-2999762363031150199.post-90777627073461833362009-12-28T14:23:00.004-05:002009-12-28T14:30:07.629-05:00CCIE Voice Lab 1.10 – Quality of ServiceQuality of Service (QoS) will be the focus CCIE Voice Lab 1.10.<br /><br /><strong>CCIE Voice Lab 1.10 Tasks</strong><br /><br />1. Ensure that Skinny traffic from New York to Los Angeles is set to DSCP CS3. Any and all markings should be done by the endpoint whenever possible.<br /><br />2. Limit SCCP traffic in both New York and Los Angeles to 30k per endpoint, and exceed traffic should be remarked to AF11.<br /><br />3. Configure the frame relay link between New York and Los Angeles as if it is a full T1 (1536kpbs) link. Ensure that MLP FLI is enabled on the link. Lastly, configure the QoS as follows:<br />a. Voice media traffic should have a 30% priority of link bandwidth;<br />b. Voice signaling traffic should be given 5% of the link bandwidth;<br />c. All other traffic should be treated with weighted fair queuing.<br /><br />4. Configure the frame relay link between New York and Los Angeles as if it is a half- T1 (768 kbps) link, with the following QoS parameters:<br />a. Voice media traffic should have a 192K of link bandwidth prioritized;<br />b. Voice signaling traffic should be given 38K of the link bandwidth;<br />c. All other traffic should be treated with weighted fair queuing.<br /><br />5. Ensure that the New York VGWY, Los Angeles VGWY, and London CUCME send signaling and media traffic at DSCP CS3 and EF respectively.<br /><br /><strong>CCIE Voice Lab 1.10 Solutions</strong><br /><br />1. By default, SCCP DSCP values are set at CS3 in the CUCM Enterprise Parameters.<br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwO1EsQ3x49Zm231vkScBeM9oe-0UNfkC_weC-LWYLZQEK9IGncrSAdSlVxqiaUbGAuuF1ogGaITKqG6KWUJva9uZ9zpWOKRMpIGaT880FfU1ervLLjr9QfHmgaNUOFjWqWDW1U-UQrgYZ/s1600-h/Lab1.10-01.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 286px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5420370070807057202" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwO1EsQ3x49Zm231vkScBeM9oe-0UNfkC_weC-LWYLZQEK9IGncrSAdSlVxqiaUbGAuuF1ogGaITKqG6KWUJva9uZ9zpWOKRMpIGaT880FfU1ervLLjr9QfHmgaNUOFjWqWDW1U-UQrgYZ/s400/Lab1.10-01.png" /></a><br /><br /><p>Next, identical QoS policies are configured on both the New York and London switches (3750 and NME-16ES-1G-P, respectively). First, enable QoS globally, then define the policed DSCP remarking:<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>mls qos<br />mls qos map policed-dscp 24 to 10</strong></span><br /><br /><br />Then, create the appropriate access-list to identify the SCCP traffic, following by the class-map to match the traffic, and finally, the QoS policy.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">!<br />access-list 101 permit tcp any any eq 2000<br />!<br />class-map match-all SCCP<br />match access-group 101<br />!<br />!<br />policy-map MARK-SCCP<br />class SCCP<br />set dscp cs3<br />police 30000 8000 exceed-action policed-dscp-transmit</span></strong><br /><br />The final step is to create an inbound service-policy for the switchports that have IP phones.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">interface FastEthernet1/0/8<br />description newyork phones<br />switchport access vlan 11<br />switchport voice vlan 12<br />spanning-tree portfast<br />service-policy input MARK-SCCP<br /></span></strong><br /><br />2. The QoS and Traffic Shaping described in task 3 requires the creation Modular QoS CLI, a Virtual Template, and Frame Relay traffic shaping on both the New York and Los Angeles routers. Note, the configurations are identical on both routers, with the exception of the IP Addressing on both sides of the link. The first step it to create the QoS policy.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">class-map match-all SIGNAL<br />match ip dscp cs3<br />class-map match-all RTP<br />match ip dscp ef<br />!<br />!<br />policy-map NY-LA-QOS<br />class RTP<br />priority percent 30<br />class SIGNAL<br />bandwidth percent 5<br />class class-default<br />fair-queue<br /></span></strong><br />Next, create the Virtual Templates for both New York and Los Angeles. Below is the New York side of the link.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">!<br />interface Virtual-Template102<br />bandwidth 1536<br />ip address 172.16.1.1 255.255.255.252<br />ip ospf network point-to-point<br />ppp multilink<br />ppp multilink interleave<br />ppp multilink fragment delay 10<br />service-policy output NY-LA-QOS<br />!<br /></span></strong><br />Then, create the frame relay traffic shaping policy, and associate the Virtual Template with the Frame Relay sub-interface, and associate the frame relay traffic shaping policy.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">!<br />map-class frame-relay FRTS-NY-LA<br />frame-relay cir 1536000<br />frame-relay bc 15360<br />frame-relay be 0<br />frame-relay mincir 1536000<br />!<br />interface Serial0/2/0<br />no ip address<br />encapsulation frame-relay<br />frame-relay traffic-shaping<br />frame-relay lmi-type cisco<br />!<br />interface Serial0/2/0.102 point-to-point<br />description frame relay link to Los Angeles<br />ip ospf network point-to-point<br />frame-relay interface-dlci 102 ppp Virtual-Template102<br />class FRTS-NY-LA<br />!<br /></span></strong><br /><br />3. The QoS configuration between New York and London is slightly different, since the tasks do not instruct us to configure MLP LFI. For this link, the QoS policy-map is defined, reusing the previously configured class-maps. Then, a frame-relay traffic shaping policy is defined, with the QoS service-policy tied to it. Lastly, the FRTS policy is associated with the frame-relay sub-interfaces between New York and London.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">!<br />policy-map NY-LNDN-QOS<br />class RTP<br />priority 192<br />class SIGNAL<br />bandwidth 38<br />class class-default<br />fair-queue<br />!<br />!<br />map-class frame-relay FRTS-NY-LNDN<br />frame-relay cir 768000<br />frame-relay bc 7680<br />frame-relay be 0<br />frame-relay mincir 768000<br />service-policy output NY-LNDN-QOS<br />!<br />!<br />interface Serial0/2/0.103 point-to-point<br />description frame relay link to London<br />ip address 172.16.1.5 255.255.255.252<br />ip ospf network point-to-point<br />frame-relay interface-dlci 103<br />class FRTS-NY-LNDN<br />!<br /></span></strong><br />4. By default, the MGCP and H323 gateways send media (RTP) marked as ef and signaling marked as af31.<br /><br />To verify New York, first issue:<br /><br /><strong><span style="font-family:courier new;font-size:85%;">newyork#sh dial-peer voice 100 include DSCP<br />ip media DSCP = ef, ip media rsvp-pass DSCP = ef<br />ip media rsvp-fail DSCP = ef, ip signaling DSCP = cs3,<br />ip video rsvp-none DSCP = af41,ip video rsvp-pass DSCP = af41<br />ip video rsvp-fail DSCP = af41,<br /></span></strong><br />Then, modify the markings for each VOIPdDial-peer. Dial-peer 100 is shown below.<br /></p><p><strong><span style="font-family:courier new;font-size:85%;">newyork(config)#dial-peer voice 100<br />newyork(config-dial-peer)#ip qos dscp cs3 signaling<br /></span></strong><br />In Los Angeles, verify by issuing a “show mgcp” to view the defaults.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">losangeles#sh mgcp<br />!<output><br />MGCP media (RTP) dscp: ef, MGCP signaling dscp: af31</span></strong><br /><br />To modify, issue<br /><br /><strong><span style="font-family:courier new;font-size:85%;">losangeles(config)#mgcp ip qos dscp ef media<br />losangeles(config)#mgcp ip qos dscp cs3 signaling</span></strong><br /><br />then verify<br /><br /><strong><span style="font-family:courier new;font-size:85%;">losangeles#sh mgcp<br />!<output><br />MGCP media (RTP) dscp: ef, MGCP signaling dscp: cs3<br /></span></strong><br />CUCME marks voice media traffic at DSCP value EF by default and voice signaling DSCP value CS3 by default. These parameters may be changed under the telephony-service CLI parameters. A “show telephony-service” in London verifies the values.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">london#sh telephony-service<br />CONFIG (Version=7.1)<br />=====================<br />Version 7.1<br />Cisco Unified Communications Manager Express<br />For on-line documentation please see:<br />http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html<br /><br />ip source-address 10.1.32.1 port 2000<br />ip qos dscp:<br />ef (the MS 6 bits, 46, in ToS, 0xB8) for media<br />cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal<br />af41 (the MS 6 bits, 34, in ToS, 0x88) for video<br />default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed- </span></strong></p>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com1tag:blogger.com,1999:blog-2999762363031150199.post-31599614964430888302009-12-16T22:17:00.012-05:002009-12-16T22:41:25.481-05:00CCIE Voice Lab 1.9 – Conferencing, Transcoding, and MTP ResourcesCCIE Voice Lab 1.9 requires the set up and configuration of Conferencing, Transcoding, and MTP Resources for Ballplayers, LLC.<br /><br /><br /><strong>CCIE Voice Lab 1.9 Tasks</strong><br /><br />1. For New York users, configure conferencing resources on the New York VGWY first, followed by the PUB, then SUB.<br /><br />2. For LA users, configure conferencing resources on the LA VGWY first, followed by the PUB, then SUB.<br /><br />3. Allow a maximum of 8 users in a conference bridge session. Ensure that when the Conference Controller leaves an AdHoc Conference, the call is dropped.<br /><br />4. For each location, configure a MeetMe conference bridge using an x100 DN, where x= the appropriate dial plan for each location.<br /><br />5. For both NY and LA, configure local transcoding resources.<br /><br />6. Configure the London CUCME router to provide local transcoding and both MeetMe and AdHoc conferencing resources for users. Users should have a distinct join and leave tone.<br /><br />7. Enable MOH for all three locations. Ensure that MOH files are available in G.711ulaw, G.729, and Wideband. Ensure the MOH loops.<br /><br /><br /><strong>CCIE Voice Lab 1.9 Solutions<br /></strong><br />The tasks in lab 1.9 require configuration in both the CUCM and VGWYs. The IOS commands will be covered first, followed by the CUCM, and lastly the London CUCME configuration.<br /><br />1. The first step is to configure the DSP services on the New York and Los Angeles. The configurations on both VGWYs are nearly identical, with one exception pertaining to MOH in Los Angeles. That exception will be discussed separately later.<br /><br />Essentially, you enable dspfarm services, followed by creating dspfarm profiles, and then associating those profiles with SCCP. The NY VGWY configuration is as follows:<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>newyork#sh run<br />!<br />voice-card 0<br />dspfarm<br />dsp services dspfarm<br />!<br />!<br />sccp local Loopback0<br />sccp ccm 10.1.10.21 identifier 2 version 7.0<br />sccp ccm 10.1.10.20 identifier 1 version 7.0<br />sccp<br />!<br />sccp ccm group 1<br />associate ccm 1 priority 1<br />associate ccm 2 priority 2<br />associate profile 2 register NY-VGWY-TRANS<br />associate profile 1 register NY-VGWY-CONF<br />!<br />dspfarm profile 2 transcode<br />codec g711ulaw<br />codec g711alaw<br />codec g729ar8<br />codec g729abr8<br />codec g722-64<br />codec g729br8<br />codec g729r8<br />maximum sessions 2<br />associate application SCCP<br />!<br />dspfarm profile 1 conference<br />codec g711ulaw<br />codec g711alaw<br />codec g729ar8<br />codec g729abr8<br />codec g729r8<br />codec g729br8<br />codec g722-64<br />maximum sessions 2<br />associate application SCCP<br />!<br /><br />newyork# sh sccp<br />SCCP Admin State: UP<br />Gateway Local Interface: Loopback0<br />IPv4 Address: 1.1.1.1<br />Port Number: 2000<br />IP Precedence: 5<br />User Masked Codec list: None<br />Call Manager: 10.1.10.21, Port Number: 2000<br />Priority: N/A, Version: 7.0, Identifier: 2<br />Trustpoint: N/A<br />Call Manager: 10.1.10.20, Port Number: 2000<br />Priority: N/A, Version: 7.0, Identifier: 1<br />Trustpoint: N/A<br /><br />Transcoding Oper State: ACTIVE - Cause Code: NONE<br />Active Call Manager: 10.1.10.20, Port Number: 2000<br />TCP Link Status: CONNECTED, Profile Identifier: 2<br />Reported Max Streams: 4, Reported Max OOS Streams: 0<br />Supported Codec: g711ulaw, Maximum Packetization Period: 30<br />Supported Codec: g711alaw, Maximum Packetization Period: 30<br />Supported Codec: g729ar8, Maximum Packetization Period: 60<br />Supported Codec: g729abr8, Maximum Packetization Period: 60<br />Supported Codec: g722r64, Maximum Packetization Period: 30<br />Supported Codec: g729br8, Maximum Packetization Period: 60<br />Supported Codec: g729r8, Maximum Packetization Period: 60<br />Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30<br />Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30<br />Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30<br /><br />Conferencing Oper State: ACTIVE - Cause Code: NONE<br />Active Call Manager: 10.1.10.20, Port Number: 2000<br />TCP Link Status: CONNECTED, Profile Identifier: 1<br />Reported Max Streams: 16, Reported Max OOS Streams: 0<br />Supported Codec: g711ulaw, Maximum Packetization Period: 30<br />Supported Codec: g711alaw, Maximum Packetization Period: 30<br />Supported Codec: g729ar8, Maximum Packetization Period: 60<br />Supported Codec: g729abr8, Maximum Packetization Period: 60<br />Supported Codec: g729r8, Maximum Packetization Period: 60<br />Supported Codec: g729br8, Maximum Packetization Period: 60<br />Supported Codec: g722r64, Maximum Packetization Period: 30<br />Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30<br />Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30<br />Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30</strong></span><br /><br /><br />2. Borrowing from the concepts of Gateways > Route Groups > Route Lists, first define the conference bridges and trancoding resources.<br /><br /><br /><p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKAnKc-K20biMZYN9GtUlfZqUK2e4V1Ugr04r42MfNFYyMMzhOSmjEerxzgwR05Vs2xmamLZQjVYfqLv-0P8ZZE50nNEfboHE0jW-D-HmL4_gbBpWr2oXJkR1a7LZEBzydyrDvwc5-ee-S/s1600-h/Lab1.9-01.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 294px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040737699819314" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKAnKc-K20biMZYN9GtUlfZqUK2e4V1Ugr04r42MfNFYyMMzhOSmjEerxzgwR05Vs2xmamLZQjVYfqLv-0P8ZZE50nNEfboHE0jW-D-HmL4_gbBpWr2oXJkR1a7LZEBzydyrDvwc5-ee-S/s400/Lab1.9-01.png" /></a> </p><p><br /></p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4RM6R7CLOcEWsEDclrr_hWufRpLDuzJRSh9ixEgIrGk-7PToJL5dYcXx8eVuqHG3yXBtsuYSHK1Z5IE2IfRrWcmpIL7OygN2CvfEGFOUVBHbja0JJBpmzHjR7c62a78xli-2ELiUa_QbQ/s1600-h/Lab1.9-02.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 365px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040536786700578" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4RM6R7CLOcEWsEDclrr_hWufRpLDuzJRSh9ixEgIrGk-7PToJL5dYcXx8eVuqHG3yXBtsuYSHK1Z5IE2IfRrWcmpIL7OygN2CvfEGFOUVBHbja0JJBpmzHjR7c62a78xli-2ELiUa_QbQ/s400/Lab1.9-02.png" /></a><br />Next, define Media Resource Groups (MRG) and assign the conference bridges and trancoding resources accordingly. I’ve created a MRG for each location; New York and Los Angeles.<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3B9LPyXudTy7bEQFiXTz9wxHGJ3MZBXoeua_Z11WLVloa808w_uPbzvPrt5nNg_fO6PET9irgMtnSrsy75l_D0sUwoOZHpCbsXVb_ZCTCdkePwoj91NcSvy40xcma-_zkId0EGb8KZs15/s1600-h/Lab1.9-03.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 280px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040535168806146" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3B9LPyXudTy7bEQFiXTz9wxHGJ3MZBXoeua_Z11WLVloa808w_uPbzvPrt5nNg_fO6PET9irgMtnSrsy75l_D0sUwoOZHpCbsXVb_ZCTCdkePwoj91NcSvy40xcma-_zkId0EGb8KZs15/s400/Lab1.9-03.png" /></a><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGgQBhgyBoaiEcX2GokNCCzUaGqYAYYmDRrntBT2byr8JKzNHOwukruFEydGY4ZWChAq4-IbugCjfOBhfmnL0vY6X6uVwNrqmvtuezs5UBUmFsscyjWOzggznCH7NiBDrI6HyzdDW61Bgb/s1600-h/Lab1.9-04.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 383px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040529281786802" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGgQBhgyBoaiEcX2GokNCCzUaGqYAYYmDRrntBT2byr8JKzNHOwukruFEydGY4ZWChAq4-IbugCjfOBhfmnL0vY6X6uVwNrqmvtuezs5UBUmFsscyjWOzggznCH7NiBDrI6HyzdDW61Bgb/s400/Lab1.9-04.png" /></a><br />The MRGs are then added to a Media Resource Groups List (MRGL); one for each location. Watch the ordering, so that HW resources are used prior to SW resources.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGgFPdvqjLQvxdoZtpZf7ZmIwx1vCU44IEVED4n2dkee32dTB50ETc4mBps8ZKUyUuhK5lfgKb15qud-56zoGE9r7_kMD9m5OTEHCb0otCLudqFkBVJfVphUoFMG5ra-61encCJBxxtcOl/s1600-h/Lab1.9-05.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 268px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040528235179602" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGgFPdvqjLQvxdoZtpZf7ZmIwx1vCU44IEVED4n2dkee32dTB50ETc4mBps8ZKUyUuhK5lfgKb15qud-56zoGE9r7_kMD9m5OTEHCb0otCLudqFkBVJfVphUoFMG5ra-61encCJBxxtcOl/s400/Lab1.9-05.png" /></a><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJKZ8tMhZ_SYv-VwTTMJg45RB5bUHu9TU-HaZM5rgaGPT4CqLT2klHq4503hOh1F8t5EcJhjQtDXDnqZWQOXSs0iSyHDEngkO3_ZA3he312BsKaj5GSm4VP8VIvkKfaxWjSSCAo2X3ZTNs/s1600-h/Lab1.9-06.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 377px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040523376829474" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJKZ8tMhZ_SYv-VwTTMJg45RB5bUHu9TU-HaZM5rgaGPT4CqLT2klHq4503hOh1F8t5EcJhjQtDXDnqZWQOXSs0iSyHDEngkO3_ZA3he312BsKaj5GSm4VP8VIvkKfaxWjSSCAo2X3ZTNs/s400/Lab1.9-06.png" /></a><br />Finally, assign the appropriate MRGL to the appropriate Device Pool for each location.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0m5nNGS0WTdtanRgvd1i9YvFcq17gRKpwBM-HiBLRduUO185hkPcboGthesJsc6vS68rI8M71xP7Bh-RvARF5ckujkk44vhuaaee95GxBWTFxpkvKCSO5XoguorMvi2_uRjdvOtc2hiTK/s1600-h/Lab1.9-07.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 377px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040287228148274" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0m5nNGS0WTdtanRgvd1i9YvFcq17gRKpwBM-HiBLRduUO185hkPcboGthesJsc6vS68rI8M71xP7Bh-RvARF5ckujkk44vhuaaee95GxBWTFxpkvKCSO5XoguorMvi2_uRjdvOtc2hiTK/s400/Lab1.9-07.png" /></a><br /><br />3. Configuring conferencing and transcoding resources for the London CUCME router is nearly identical to as configuring the resources on the NY and LA VGWYs. However, SSCP is associated with CUCME under telephony-service, rather than the UCMs. Rather than revisit the configuration, refer to <a href="http://ccie12932.blogspot.com/2009/02/cucme-cue-lab-7-cucme-conferencing.html">CUCME-CUE Lab 7 – CUCME Conferencing & Transcoding</a>. I assigned dn 3100 for the MeetMe bridge and 3101 for the AdHoc bridge.<br /><br />4. There are few tricks for the MOH, specifically for the LA SIP-based location. First, make sure that the “Cisco IP Voice Media Streaming App” is activated under Cisco Unified Serviceability.<br /><br />Next, make sure that G.711ulaw, G.729, and Wideband are selected under the Service Parameters > Cisco IP Voice Media Streaming App.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-Ii12-QnpAhpnkqKeO6-lEQK8G8NB4fm3n93CJysEW5A3M6h8WMIYDAcI2l9rnxr2dhJq1SSxWEakgHwV5mNn03-8UjBbwNujpCJ-hfo2hF1rSo87TSGdDa0kRGXjC6HRDsTqg4JogjOY/s1600-h/Lab1.9-08.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 196px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040285150475474" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-Ii12-QnpAhpnkqKeO6-lEQK8G8NB4fm3n93CJysEW5A3M6h8WMIYDAcI2l9rnxr2dhJq1SSxWEakgHwV5mNn03-8UjBbwNujpCJ-hfo2hF1rSo87TSGdDa0kRGXjC6HRDsTqg4JogjOY/s400/Lab1.9-08.png" /></a><br /><br />The MOH servers are then assigned to the MRGs; see the NY MRG screenshot above. To quickly assign the same MOH file to all phones, go to Device > Device Settings > Common Device Configuration, and create a custom configuration. I’ve chosen “<a href="http://www.youtube.com/watch?v=hlylarCRayI">1952 Vincent Black Lightning</a>” from Alt-County band “<a href="http://www.recklesskelly.com/">Reckless Kelly</a>”.<br /><br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjS4EupVJhj0M8YbLdNgA8mvxEKy6z1OA6_gCuiPFRHUHMBWesJz2W_4EcJlfFKR8Yn5TzCqsPCczgd_2dYWZTC_DCDjGGKgYluwTDgc84ZIZNoaxjuhgcY564_QV_2BZmdS6B_OtSQSC6X/s1600-h/Lab1.9-09.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 286px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040279550528850" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjS4EupVJhj0M8YbLdNgA8mvxEKy6z1OA6_gCuiPFRHUHMBWesJz2W_4EcJlfFKR8Yn5TzCqsPCczgd_2dYWZTC_DCDjGGKgYluwTDgc84ZIZNoaxjuhgcY564_QV_2BZmdS6B_OtSQSC6X/s400/Lab1.9-09.png" /></a><br />This newly created “MOH Common Device Configuration” can now be assigned to each phone.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhxUQ7ce4s6xvAGvUmYJq5TRp5Yq3uRoGnZFsurRy9jEM1lqUzaZLPDAiaeYpxome2_RdBXJcmqaVy3qgrD2xlb9u5IUg3zoJPlrEOWM0SpjgYH4zmNxBP0OUGPtp1jqxbPrlUOu6VquPnp/s1600-h/Lab1.9-10.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 286px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040273834770146" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhxUQ7ce4s6xvAGvUmYJq5TRp5Yq3uRoGnZFsurRy9jEM1lqUzaZLPDAiaeYpxome2_RdBXJcmqaVy3qgrD2xlb9u5IUg3zoJPlrEOWM0SpjgYH4zmNxBP0OUGPtp1jqxbPrlUOu6VquPnp/s400/Lab1.9-10.png" /></a><br />When testing MOH up to this point, I noticed the phones based in Los Angeles were not receiving MOH. After some research, I discovered the MOH for SIP phones needs to terminate on an MTP resource on the LA VGWY. Therefore, one additional dspfarm profile is required for the LA VGWY, along with its companion configuration in UCM. This MTP is then assigned to the LA MRG.<br /><br />losangeles#sh run<br />!<br />sccp ccm group 1<br />associate ccm 1 priority 1<br />associate ccm 2 priority 2<br />associate profile 3 register LA-VGWY-MTP<br />associate profile 1 register LA-VGWY-CONF<br />associate profile 2 register LA-VGWY-TRANS<br />!<br />!<br />dspfarm profile 3 mtp<br />codec g711ulaw<br />maximum sessions software 2<br />associate application SCCP<br />!<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhy_uGvEbKcMA6X6y3swjbz02DVb_3ced91FusSKgsjePaJ6-rRafHavmh4D7RQuPwY4yEvSUUiq9UoZJXd8L3Oy_iOGrqO29-B_3KxsapdvWXswGxo0qVn0VxStoDzsvJmQp0wcxXGczas/s1600-h/Lab1.9-11.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 286px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5416040271215339714" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhy_uGvEbKcMA6X6y3swjbz02DVb_3ced91FusSKgsjePaJ6-rRafHavmh4D7RQuPwY4yEvSUUiq9UoZJXd8L3Oy_iOGrqO29-B_3KxsapdvWXswGxo0qVn0VxStoDzsvJmQp0wcxXGczas/s400/Lab1.9-11.png" /></a><br /><div></div></div></div></div></div></div></div></div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-46265339381520210572009-11-25T09:25:00.020-05:002009-11-25T09:42:59.197-05:00CCIE Voice Lab 1.8 – SRST and AARThis lab will challenge the candidate to configure Survivable Remote Site Telephony (SRST) and Automated Alternate Routing (AAR).<br /><br /><strong>CCIE Voice Lab 1.8 Tasks</strong><br /><br />1. Configure the Los Angeles router for SIP SRST. Phone should display a “SRST Fallback Active” message.<br /><br />2. While in SRTS mode, calls to 911 or 9-911 should be route immediately. You may only use on outgoing dial-peer to accomplish this task.<br /><br />3. Preserve the dial-9 for PSTN access during an SRST scenario.<br /><br />4. While in SRST node, users should be able to dial 4-digit to NY and 7+3… to London. Calls should be routed over the PSTN without the need for users to add prefixes to these locations. You may not use a Prefix in the dial-peer, and this task must be accomplished using a minimal amount of commands.<br /><br />5. Ensure that users at New York and Los Angeles are able to call each other when bandwidth limits are met.<br /><br /><br /><strong>CCIE Voice Lab 1.8 Solutions<br /></strong><br />1. Tasks 1 – 4 involved setting up SRST for SIP phones. A very good reference document is the <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/admin/sipsrst/configuration/guide/spsrst41.html">Cisco Unified SIP SRST System Administrator Guide </a>. First, start by configuring the basis SRST commands on the Los Angeles VGWY.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>losangeles#<br />!<br />voice register global<br />system message SRST Fallback Active<br />max-dn 10<br />max-pool 10<br />dialplan-pattern 1 2135432... extension-length 4<br />!<br />voice register pool 1<br />translation-profile incoming emergency<br />id mac 0021.D8B9.BC72<br />number 1 2001<br />codec g722-64<br />!<br />voice register pool 2<br />translation-profile incoming emergency<br />id mac 0021.D8BA.2373<br />number 1 2002<br />codec g722-64<br />!<br />!<br />application<br />global<br />service alternate default<br />!<br />!<br />ccm-manager fallback-mgcp<br />!<br />!<br />call-manager-fallback<br />max-conferences 4 gain -6<br />transfer-system full-consult<br />! </strong><br /></span><br />2. To configure 911 and 9-911 routing, configure 9-911 translation rule and translation profile. Then, apply the translation profile to the voice register pool configurations. Lastly, create a 911 pots dial-peer.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>!<br />voice translation-rule 1<br />rule 1 /9911/ /911/<br />!<br />!<br />voice translation-profile emergency<br />translate called 1<br />!<br />!<br />voice register pool 1<br />translation-profile incoming emergency<br />!<br />voice register pool 2<br />translation-profile incoming emergency<br />!<br />!<br />dial-peer voice 911 pots<br />description SRST 911<br />destination-pattern 911<br />port 0/1/0:23<br />forward-digits all<br />!<br /></strong></span><br />3. Task 3 and 4 involve the creation of additional pots dial-peers. However, you need to create some additional translation rules and a translation profile to accommodate the 4-digit and 7+4-digit dialing requirements.<br /><br /><strong><span style="font-size:85%;"><span style="font-family:courier new;">!<br />voice translation-rule 2<br />rule 1 /\(1...\)/ /212432\1/<br />rule 2 /^7\(3...\)/ /207654\1/<br />!<br />!<br />voice translation-profile SRST<br />translate called 2<br />!<br />!<br />dial-peer voice 2 pots<br />description SRST Long Distance<br />destination-pattern 91[2-9]..[2-9]......<br />incoming called-number .<br />direct-inward-dial<br />port 0/1/0:23<br />!<br />dial-peer voice 3 pots<br />description SRST Local 10-Digit<br />destination-pattern 9[2-9]..[2-9]......<br />port 0/1/0:23<br />!<br />dial-peer voice 4 pots<br />description SRST London<br />destination-pattern 901144T<br />port 0/1/0:23<br />!<br />dial-peer voice 5 pots<br />description SRST 4-digit to NY<br />translation-profile outgoing SRST<br />destination-pattern 1...<br />port 0/1/0:23<br />!<br />dial-peer voice 6 pots<br />description SRST 7+4-digit to London<br />translation-profile outgoing SRST<br />destination-pattern 73...<br />port 0/1/0:23<br />!</span><br /></span></strong><br />4. Test the SIP SRST fallback by shutting down the WAN link from Los Angeles to New York. First, the phones should failover to SRST and display the “SRST Fallback Active” message. The “show voice register all” will provide the SRST configuration. Lastly, place some test calls, using 4-digit, 7+4-digit, and PSTN dial patterns.<br /><br /><strong><span style="font-size:85%;"><span style="font-family:courier new;">losangeles# sh voice register all<br />VOICE REGISTER GLOBAL<br />=====================<br />CONFIG [Version=7.1]<br />========================<br />Version 7.1<br />Mode is srst<br />Max-pool is 10<br />Max-dn is 10<br />Outbound-proxy is enabled and will use global configured value<br />System message is SRST Fallback Active<br />timeout interdigit 10<br />network-locale[0] US (This is the default network locale for this box)<br />network-locale[1] US<br />network-locale[2] US<br />network-locale[3] US<br />network-locale[4] US<br />user-locale[0] US (This is the default user locale for this box)<br />user-locale[1] US<br />user-locale[2] US<br />user-locale[3] US<br />user-locale[4] US<br /><br />VOICE REGISTER DN<br />=================<br /><br />VOICE REGISTER POOL<br />===================<br />Pool Tag 1<br />Config:<br />Mac address is 0021.D8B9.BC72<br />Number list 1 : Pattern is 2001<br />Proxy Ip address is 0.0.0.0<br />DTMF Relay is disabled<br />kpml signal is enabled<br />Translation-profile incoming emergency<br /><br />Dialpeers created:<br /><br />dial-peer voice 40003 voip<br />destination-pattern 2001<br />redirect ip2ip<br />session target ipv4:10.1.22.16:5060<br />session protocol sipv2<br />digit collect kpml<br />codec g722-64 bytes 160<br />after-hours-exempt FALSE<br /><br />dial-peer voice 40004 voip<br />destination-pattern 2135432001<br />redirect ip2ip<br />session target ipv4:10.1.22.16:5060<br />session protocol sipv2<br />digit collect kpml<br />codec g722-64 bytes 160<br />after-hours-exempt FALSE<br /><br />Statistics:<br />Active registrations : 1<br /><br />Total SIP phones registered: 1<br />Total Registration Statistics<br />Registration requests : 1<br />Registration success : 1<br />Registration failed : 0<br />unRegister requests : 0<br />unRegister success : 0<br />unRegister failed : 0<br /><br /><br />Pool Tag 2<br />Config:<br />Mac address is 0021.D8BA.2373<br />Number list 1 : Pattern is 2002<br />Proxy Ip address is 0.0.0.0<br />DTMF Relay is disabled<br />kpml signal is enabled<br />Translation-profile incoming emergency<br /><br />Dialpeers created:<br /><br />dial-peer voice 40001 voip<br />destination-pattern 2002<br />redirect ip2ip<br />session target ipv4:10.1.22.17:5060<br />session protocol sipv2<br />digit collect kpml<br />codec g722-64 bytes 160<br />after-hours-exempt FALSE<br /><br />dial-peer voice 40002 voip<br />destination-pattern 2135432002<br />redirect ip2ip<br />session target ipv4:10.1.22.17:5060<br />session protocol sipv2<br />digit collect kpml<br />codec g722-64 bytes 160<br />after-hours-exempt FALSE<br /><br />Statistics:<br />Active registrations : 1<br /><br />Total SIP phones registered: 1<br />Total Registration Statistics<br />Registration requests : 1<br />Registration success : 1<br />Registration failed : 0<br />unRegister requests : 0<br />unRegister success : 0<br />unRegister failed : 0</span><br /></span></strong><br /><br />5. The final tasks require the configuration of setup and configuration of Automated Alternate Routing (AAR). AAR is disabled by default on CUCM, so the first step is to configure the AAR Service Parameters in CUCM by choosing System > Service Parameters > Cisco Call Manager.<br /><br />Next, configure an AAR group. Since my Adtran PSTN simulator does not accept the “1” for long distance calls, I simply prefix a “9”. In the CCIE Voice Lab, and possibly your home lab, you may need to prefix “91”.<br /><br /><br /><br /><p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjxhJZpquX00ZAw1O5ddNibHoU-xwg06Yd_tvClsA39-yaTXT-DgsyOP29h7Vgg5_2474niKezsquwvy09JdgXQL3v0rDiwESyRQQJQzLJ0pCaYSSH5f-yTotHCDITOM9bjEqbWgsJdlxQd/s1600/Lab1.8-01.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 353px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5408047995233301090" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjxhJZpquX00ZAw1O5ddNibHoU-xwg06Yd_tvClsA39-yaTXT-DgsyOP29h7Vgg5_2474niKezsquwvy09JdgXQL3v0rDiwESyRQQJQzLJ0pCaYSSH5f-yTotHCDITOM9bjEqbWgsJdlxQd/s400/Lab1.8-01.png" /></a> </p><br /><p><br />AAR Partitions and Calling Search Spaced are then created for AAR. Below is the NY AAR CSS, which included the NY AAR LD Partition.<br /></p><br /><p><br /></p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg4xEiHg6Ai8ftnpQ_tg_hLP3kZYcyPFJdqG-Id34iIv8CHGXGVZK7tnPGdxQa1xJqExeMs0seonRnC7TmxItK1VI3OzgMst9M5_djZo8SlSrWuXT7Rj8Tu9U-vx2xyPpEKZGIkSAILbLKb/s1600/Lab1.8-02.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 353px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5408047984778850594" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg4xEiHg6Ai8ftnpQ_tg_hLP3kZYcyPFJdqG-Id34iIv8CHGXGVZK7tnPGdxQa1xJqExeMs0seonRnC7TmxItK1VI3OzgMst9M5_djZo8SlSrWuXT7Rj8Tu9U-vx2xyPpEKZGIkSAILbLKb/s400/Lab1.8-02.png" /></a><br />Two new Route Lists are created, one for each location. These new route lists used for the AAR only point to the local PSTN gateways. Below is the NY AAR RL.<br /><br /><br /><p></p><br /><p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5SfZ03fwAcCGvjpyMFoqmJhqNVLLBFVNsO1_7Q4pOHTG9FYmMdVqGdlU2kQCkxk1MomyJnmcQsM8YbIe-yOOjfygWwNxGtNn9PqiKypja24r_neD0kDpGHPMvu3DKwPoU0NMQ_kwtzrAR/s1600/Lab1.8-03.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 393px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5408047987796600322" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5SfZ03fwAcCGvjpyMFoqmJhqNVLLBFVNsO1_7Q4pOHTG9FYmMdVqGdlU2kQCkxk1MomyJnmcQsM8YbIe-yOOjfygWwNxGtNn9PqiKypja24r_neD0kDpGHPMvu3DKwPoU0NMQ_kwtzrAR/s400/Lab1.8-03.png" /></a></p><br /><p>Create two new route patterns for ten-digit NY to LA and LA to NY calling (remember, my Adtran PSTN simulator does not accept “1+10-digit” dialing). Link these new route patterns to the appropriate AAR Route lists.</p><br /><p></p><br /><p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjlKw6YZ3dNohAGcvJuy6xPXuv6r7a421yd8O8LB4-_ThsLP0f3DvC_XQo9RQu6B-G77YlxgnBNnriErqLvqs0MwnpbosrXiazSZ3T3CscVy0qowAJZqY1O5wjvgacqI565j_ZSdsYPnsG8/s1600/Lab1.8-04.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 289px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5408047983644484162" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjlKw6YZ3dNohAGcvJuy6xPXuv6r7a421yd8O8LB4-_ThsLP0f3DvC_XQo9RQu6B-G77YlxgnBNnriErqLvqs0MwnpbosrXiazSZ3T3CscVy0qowAJZqY1O5wjvgacqI565j_ZSdsYPnsG8/s400/Lab1.8-04.png" /></a><br /><br />Finally, add the appropriate AAR Calling Search Space and AAR Group to each phone and AAR settings for line. </p><br /><p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitsQMsH8fPka2VeP4bBBayy_9yuKA-YiclUFvh2nL-Li1obDvFWvoFFGY-NIRCqpfa4VUtL0y200YtRn4jsr0vBc5YNO7SYg7A4hH6HipkhQxpEHy99iYWWnPmEE6iP1V_nZY81RWoufC-/s1600/Lab1.8-05.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 376px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5408047520229631714" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitsQMsH8fPka2VeP4bBBayy_9yuKA-YiclUFvh2nL-Li1obDvFWvoFFGY-NIRCqpfa4VUtL0y200YtRn4jsr0vBc5YNO7SYg7A4hH6HipkhQxpEHy99iYWWnPmEE6iP1V_nZY81RWoufC-/s400/Lab1.8-05.png" /></a></p><div><br /><div><div><div><div><div></div><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgGi7fDh7do7DFt4iLcyImK8lF9U3x4sfQgPEqxtCakE1ZdWD2wTDXGDgXl03acXtL-sNkVrDwWlr_zVJ3nMhc0qCQhXNFtT_Nnyw4ARbgHu7JAXOvgNfXGOApc51I-SLw45BxetiIIWjDt/s1600/Lab1.8-06.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 371px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5408047532330119970" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgGi7fDh7do7DFt4iLcyImK8lF9U3x4sfQgPEqxtCakE1ZdWD2wTDXGDgXl03acXtL-sNkVrDwWlr_zVJ3nMhc0qCQhXNFtT_Nnyw4ARbgHu7JAXOvgNfXGOApc51I-SLw45BxetiIIWjDt/s400/Lab1.8-06.png" /></a><br /><br /><div></div></div></div></div></div></div></div>For testing, I temporary modify the bandwidth between locations to 24kbps (one call). Nail up two calls between each location. With the second call, the phone should display “Network Congestion, Rerouting” and the call should be placed via the PSTN.Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-59495721422508621962009-11-19T16:20:00.013-05:002009-11-19T16:33:37.813-05:00CCIE Voice Lab 1.7 – Voice CODECs and CACNow that the dial plan has been properly configured between New York, Los Angeles, and London, this lab will focus on configuring the proper CODECs between locations as well as Call Admission Control.<br /><br /><strong>CCIE Voice Lab 1.7 Tasks<br /></strong>1. Calls within a location should use G.722 wideband.<br /><br />2. Calls between locations should use G.729.<br /><br />3. Allow five concurrent calls between New York and Los Angeles.<br /><br />4. When calls from London to either New York or LA use the IP WAN, they should negotiate G.729. However, in the event that there are any transcoding issues, only one G.722 call should be allowed across the WAN.<br /><br /><br /><strong>CCIE Voice Lab 1.7 Solutions</strong><br />The tasks in this lab are relatively simple. A good discussion on locations, regions, and CAC are covered <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/cac.html">Call Admission Control </a>chapter of <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/uc7_0.html">Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 7.x</a>. You can also click <a href="http://www.cisco.com/en/US/tech/tk1077/technologies_configuration_example09186a0080094ac3.shtml">here</a> and <a href="http://www.cisco.com/en/US/tech/tk1077/technologies_configuration_example09186a0080210cfe.shtml">here</a> for some old, but decent Gatekeeper configuration examples.<br /><br />1. The first step is to create regions for New York, Los Angeles, and London and assign the codecs to be used between each location. You may have done some of these task earlier when configure phones. <div><div><div><div><div></div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhS2WmGALq-LYlnu7hBbS-QrzYlmNULzjValduuA74tk6Hb5-wRm_GpJTfsBwZBht6Mj8zVH_f0ZYF-9zvym3EaQMgl-JBQSpP72jPbZZ6qBL41Mg0USnqz_rYVy7JtSqi8TY37zt5Qe89J/s1600/Lab1.7-01.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 339px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5405930018632757794" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhS2WmGALq-LYlnu7hBbS-QrzYlmNULzjValduuA74tk6Hb5-wRm_GpJTfsBwZBht6Mj8zVH_f0ZYF-9zvym3EaQMgl-JBQSpP72jPbZZ6qBL41Mg0USnqz_rYVy7JtSqi8TY37zt5Qe89J/s400/Lab1.7-01.png" /></a><br />2. Next, create Device Pools and assign the Regions accordingly.</div><div></div><div><div></div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0piolOswVV23XqPpc5gHzc1bApNNiSNcitbIsfGqoXAqKK6M6ZvgEtGZ63j26YdOirS-IOlcl_NcmjFcOatMzXU7zb030NmBKGYLxmrB5612_ZRYozofMWAr1rjdikUCclcVto0Mp6mD0/s1600/Lab1.7-02.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 292px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5405930016635114066" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0piolOswVV23XqPpc5gHzc1bApNNiSNcitbIsfGqoXAqKK6M6ZvgEtGZ63j26YdOirS-IOlcl_NcmjFcOatMzXU7zb030NmBKGYLxmrB5612_ZRYozofMWAr1rjdikUCclcVto0Mp6mD0/s400/Lab1.7-02.png" /></a><br />3. Next, assign your newly create device pools to devices.<br /><br />4. Create your locations and assign the appropriate bandwidth. Make sure you understand how CUCM allocates bandwidth for a particular codec. Then, assign these locations to the Phones. <div><br /></div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEicEwydG5Cr8rTS-qxOiK2LE7YsJAJlNHrZzwB0ueoQD6iiiZXhUMVX2XiW10BwatqUh0VeAz0uC-2hfCLMEQDQWxIwV7yhZTxQhmbZ5M2_WB9PVfn9ApjACvEZ6Wx7oMYj21tGJPtgS5vh/s1600/Lab1.7-03.png"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 317px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5405930012890690114" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEicEwydG5Cr8rTS-qxOiK2LE7YsJAJlNHrZzwB0ueoQD6iiiZXhUMVX2XiW10BwatqUh0VeAz0uC-2hfCLMEQDQWxIwV7yhZTxQhmbZ5M2_WB9PVfn9ApjACvEZ6Wx7oMYj21tGJPtgS5vh/s400/Lab1.7-03.png" /></a><br />5. On the gatekeeper, configure the proper bandwidth settings.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>newyork#<br />!<br />gatekeeper<br />zone local newyork ballplayersllc.com 1.1.1.1<br />alias static 10.1.10.21 1720 gkid newyork gateway voip ras 10.1.10.21 33072 e164 2002 e164 2001 e164 1003 e164 1002 e164 1001<br />bandwidth total zone newyork 128<br />no shutdown</strong></span><br /><br />6. Finally, nail up some calls between locations to exceed the bandwidth limits. On CUCM phones, once bandwidth limits are hit, the phones should display “Not Enough Bandwidth”. On the gatekeeper, “debug ras” and “show gatekeeper zone status” are useful commands. </div></div></div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com2tag:blogger.com,1999:blog-2999762363031150199.post-39981827793955427632009-11-10T15:13:00.021-05:002009-11-10T15:43:31.130-05:00CCIE Voice Lab 1.6 – Call RoutingThis lab focuses on developing the Call Routing and dial plan for Ballplayers, LLC. Please note, depending on your PSTN simulation, some task may require digit manipulation not explicitly defined in the tasks. For example, my Adtran does not accept the London international dial plan. Therefore, I will need to strip the 011+44 from the international dialing from New York and Los Angeles. Your solution may vary, depending on what you are using to simulate the PSTN, and what digits that device will accept.<br /><br /><span style="FONT-WEIGHT: bold">CCIE Voice Lab 1.6 Tasks</span><br /><br />1. Ari Gold (1001) and Arliss Michaels (2001) are allowed full dialing privileges, including international. David Wright (1002) and Kobe Bryant (2002) are not allowed international dialing. Finally, Eli Manning can only call on-net calls.<br /><br />2. New York should be configured with the following call routing options and parameters:<br /><br />Calls to London: 7+4 digits<br />Emergency: 911 and 9911<br />Local: 9+10 digits<br />Long Distance: 9+1+10 digits<br />International: 9+011+any number of digits<br /><br />In addition:<br /><br />2a. Local calls from New York should user the local VGWY, followed by the Los Angeles VGWY.<br /><br />2b. Long Distance calls from New York should user the local VGWY, followed by the LA VGWY.<br /><br />2c. Calls from NY to the LA area code (213) should route via the LA VGWY, followed by the NY VGWY.<br /><br />2d. International calls to London from NY should use the 7+4 digit pattern via the gatekeeper, followed by the local NY VGWY. Users should not receive secondary dial-tone when calling London extensions.<br /><br />2e. All other International calls should route via the NY VGWY, followed by the LA VGWY. Eli should be able to call London an on-net call.<br /><br />3. Los Angeles should be configured with the following call routing options and parameters:<br /><br />Calls to London: 7+4 digits<br />Emergency: 911 and 9911<br />Local: 9+10 digits<br />Long Distance: 9+1+10 digits<br />International: 9+011+any number of digits<br /><br />In addition:<br /><br />3a. Local calls from LA should user the local VGWY, followed by the NY VGWY.<br /><br />3b. Long Distance calls from LA should user the local VGWY, followed by the NY VGWY.<br /><br />3c. Calls from LA to the NY area code (212) should route via the NY VGWY, followed by the LA VGWY.<br /><br />3d. International calls to London from LA should use the 7+4 digit pattern via the gatekeeper, followed by the local LA VGWY. Users should not receive secondary dial-tone when calling London extensions.<br /><br />3e. All other International calls should route via the LA VGWY, followed by the NY VGWY. Eli should be able to call London an on-net call.<br /><br />4. The London dial plan should be configured as follows:<br /><br />Calls to New York and Los Angeles: 7+4 digits<br />Emergency: 999 and 9999<br />Local London: 9+8 digits<br />Long Distance UK: 9+0+8 digits<br />International to US: 9+001+any number of digits<br /><br /><br />5. You may not use any call blocking mechanisms or local routing to accomplish the task in this lab.<br /><br />6. You may not use the 9.@ NANP wildcard.<br /><br />7. All external callers should receive the proper E.164 Call ID from the Calling Party.<br /><br /><br /><span style="FONT-WEIGHT: bold">CCIE Voice Lab 1.6 Solutions</span><br />There are three ways to design a dial plan:<br /><br />• The Traditional Partition/Calling Search Space approach<br />• The Line/Device CSS approach<br />• The New Local Route Groups approach<br /><br />The wording of this lab, in particular task 5 disallowing the use of blocking mechanism and local routing is an attempt to force the user to configure the dial plan using the Traditional Partition/Calling Search Space approach. The dial plan configuration for both New York and Los Angeles is very similar, so the steps below apply to both.<br /><br />1. First, begin by creating the appropriate partitions for each location.<br /><br /><p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiFCEXfssGIhBhrCYVZInSrQxqug6VLxpA3CP_QElOro2UJyXT2_iCOFrnbC74tunfu7lBvdR5OPcCQ8z5CI4lydXitf94-ae0hY7k_Lk4qtYR13jTTmY9pn5QjQ81-Y9_HjOavVj8U9kFs/s1600/Lab1.6-01.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 358px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402572753936059026" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiFCEXfssGIhBhrCYVZInSrQxqug6VLxpA3CP_QElOro2UJyXT2_iCOFrnbC74tunfu7lBvdR5OPcCQ8z5CI4lydXitf94-ae0hY7k_Lk4qtYR13jTTmY9pn5QjQ81-Y9_HjOavVj8U9kFs/s400/Lab1.6-01.jpg" /></a><br />2. Next, create the Calling Search Spaces (CSS) and assign the Partitions accordingly<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdlX-mdnWqZeNHjGKtADZul8Y7KjMzL6mWhx_1VAh1ApNAh4qzSDHG7GBFxlbrshv3tF4ofzn1Rh8tObSVMlU1cm66ZPoGUN3kWyDEp3_1nL_Ua9144BKxb7dWgddIfLNW0-YkEHJZZUCe/s1600/Lab1.6-02.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 358px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402572748866972818" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdlX-mdnWqZeNHjGKtADZul8Y7KjMzL6mWhx_1VAh1ApNAh4qzSDHG7GBFxlbrshv3tF4ofzn1Rh8tObSVMlU1cm66ZPoGUN3kWyDEp3_1nL_Ua9144BKxb7dWgddIfLNW0-YkEHJZZUCe/s400/Lab1.6-02.jpg" /></a><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiCd-lvuHFPjAMw4FglelZcPueuMeBk8hM9txlMhSG0SWC4MmyFgrbUuaXTMaVsK4oTTcOdYUunCiN1inueVIWGIGggXcLttj58OD9Yla45P2qkouricbxHnWZhao8Jsda3hsx6HhRRx5YI/s1600/Lab1.6-03.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 358px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402572621482387090" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiCd-lvuHFPjAMw4FglelZcPueuMeBk8hM9txlMhSG0SWC4MmyFgrbUuaXTMaVsK4oTTcOdYUunCiN1inueVIWGIGggXcLttj58OD9Yla45P2qkouricbxHnWZhao8Jsda3hsx6HhRRx5YI/s400/Lab1.6-03.jpg" /></a><br />3. Route groups are configured next. For each respective route group, only assign the local gateway. For example, for “RG_LA_MGCP_VGWY” only assign the LA VGWY; for RG_NY_H323_VGWY only assign the NY VGWY; and for RG_GKPR only assign gatekeeper trunk configured in the previous lab.<br /><br />One note about this lab…. During my testing and staging, I ended up removing the Technology Prefix that was required in Lab 1.5. Therefore, you will need to remove this configuration from the trunk as well as the Gatekeeper.</p><p><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgcT3dSHX3qCrrLb2IYgPf3xw0lnYTVFTyULRYNaGCwMFOBlx3toLRXiw7K0W6a86zaow0w8ENWYIow3ZbUOqQVhwfCRET75r2j49k9fr3SB52ABMDUoWkGNDwS2h1pYlnDMmf-Lbb05pI0/s1600/Lab1.6-04.jpgv"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 283px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402572614329905138" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgcT3dSHX3qCrrLb2IYgPf3xw0lnYTVFTyULRYNaGCwMFOBlx3toLRXiw7K0W6a86zaow0w8ENWYIow3ZbUOqQVhwfCRET75r2j49k9fr3SB52ABMDUoWkGNDwS2h1pYlnDMmf-Lbb05pI0/s400/Lab1.6-04.jpg" /></a><br />4. The Route Groups are then added to Route Lists. Pay attention to the ordering of the Route Lists in the Route Groups, so that the task requirements are met. For example, below is the ordering for the LA to NY Tail End Hop Off (TEHO) described in the tasks.</p><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDprf0nvPjA64wbCNYsySuo0JXxQpydnRdBjsQSUJ5zJ9Pdq4zbodYfaV6nYEYy8Y3IRo6RQ54peStO1WqlKEOwU2xi0dEgeaQuOlLgrmbW00FqvSs5bWJ4XbQBOArlRSs5en85jX-zDNs/s1600/Lab1.6-05.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 385px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402572613543189122" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDprf0nvPjA64wbCNYsySuo0JXxQpydnRdBjsQSUJ5zJ9Pdq4zbodYfaV6nYEYy8Y3IRo6RQ54peStO1WqlKEOwU2xi0dEgeaQuOlLgrmbW00FqvSs5bWJ4XbQBOArlRSs5en85jX-zDNs/s400/Lab1.6-05.jpg" /></a><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiq0dWUadTiisYEX-8Uq-cgS-8pwWu__0tfC5AIf3TXXVCdljUAn5tUh9-S-PLoUBDXTDlpKRN9zQbuzmE05R4v5Rb2_SxbdYtHDD6yUKrXj72j8ihnvQzYnlt4HBUpWNt1fMihcDqWpeFF/s1600/Lab1.6-06.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 385px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402572612616986562" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiq0dWUadTiisYEX-8Uq-cgS-8pwWu__0tfC5AIf3TXXVCdljUAn5tUh9-S-PLoUBDXTDlpKRN9zQbuzmE05R4v5Rb2_SxbdYtHDD6yUKrXj72j8ihnvQzYnlt4HBUpWNt1fMihcDqWpeFF/s400/Lab1.6-06.jpg" /></a><br />5. The Route Patterns are created next, and assigned to the appropriate Route Lists. Here, your configuration may vary slightly from mine, based on your particular PSTN simulator.<br /><br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT5qhKLK47jCYk9_Mup1oKw8pexFq9NkJj6apjlxjZAotqnK26igvTLJB5P1_AT3xjgIKD_Hd1yXidr0pGpPcZVpl_mkeah7rU_CS-4kZRMNCwQqPXddPm7kYU40-d-PbVJxaO11S4w0Fg/s1600-h/Lab1.6-07.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 372px; DISPLAY: block; HEIGHT: 400px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402572605486225650" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT5qhKLK47jCYk9_Mup1oKw8pexFq9NkJj6apjlxjZAotqnK26igvTLJB5P1_AT3xjgIKD_Hd1yXidr0pGpPcZVpl_mkeah7rU_CS-4kZRMNCwQqPXddPm7kYU40-d-PbVJxaO11S4w0Fg/s400/Lab1.6-07.jpg" /></a><br />For example, in my Adtran only accepts 10-digit dialing (or, at least that is all I could figure it out to accept). Therefore, I apply a “XXXXXXXXXX” mask so that only the trailing ten digits of a call to London is sent. In this example, if a user in NY dials 9-011-44-20-7654-3001, only “20-7654-3001”, which my Adtran then routes to the London PRI. Don’t forget thing such as “Urgent Priority” for 911 and selecting Discard Digits options where appropriate.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiTwXer9OR7d0gwhmQU_gKovEhJW9bXumx5jWQ3Zm46sDwdJeMfwMtpygv5E0XKghLjJenxOUfBn_kKkYL2Wo2ne8lqCBo-O_HGWx3ENAZvdoCbC2VCixoOd8qYreBYtx_7TBm8H-jdfDDi/s1600-h/Lab1.6-08.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 330px; DISPLAY: block; HEIGHT: 400px; CURSOR: pointer" id="BLOGGER_PHOTO_ID_5402571344588427362" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiTwXer9OR7d0gwhmQU_gKovEhJW9bXumx5jWQ3Zm46sDwdJeMfwMtpygv5E0XKghLjJenxOUfBn_kKkYL2Wo2ne8lqCBo-O_HGWx3ENAZvdoCbC2VCixoOd8qYreBYtx_7TBm8H-jdfDDi/s400/Lab1.6-08.jpg" /></a><br />6. Lastly, assign the phones and lines to their appropriate partitions in order to honor the Class of Service described in the task.<br /><br />7. Networking between CUCM and CUCME can be tricky, especially given the tasks as described. For the 7+4-digit dialing, you need to create a translation rule. A rule is also required to add the appropriate prefix to route calls out the PSTN. Finally, for my testing purpose, I create a rule to translate “999” to “911” so that I could test 911 emergency call to my Adtran.<br /><br />Another helpful hint during testing is to change the preferences of the dial-peer and observe the behavior of the phone class using the “sh voice call summary” command.<br /><br /><span style="FONT-WEIGHT: bold;font-family:courier new;font-size:85%;" >!<br />voice service voip<br />allow-connections h323 to h323<br />allow-connections h323 to sip<br />allow-connections sip to h323<br />allow-connections sip to sip<br />supplementary-service h450.12<br />h323<br />!<br />!<br />!<br />voice class codec 1<br />codec preference 1 g729r8<br />codec preference 2 g722-64<br />codec preference 3 g711ulaw<br />codec preference 4 g711alaw<br />!<br />!<br />translation-rule 1<br />Rule 1 71 1<br />Rule 2 72 2<br />!<br />!<br />translation-rule 2<br />Rule 0 ^999 911<br />!<br />!<br />translation-rule 3<br />Rule 1 71 2124321<br />Rule 2 72 2135432<br />!<br />!<br />dial-peer voice 1 pots<br />description inbound PRI dial-peer<br />incoming called-number .<br />direct-inward-dial<br />port 0/0/0:23<br />!<br />dial-peer voice 999 pots<br />destination-pattern 999<br />translate-outgoing called 2<br />port 0/0/0:23<br />forward-digits 3<br />!<br />dial-peer voice 2 pots<br />description International<br />destination-pattern 9001T<br />port 0/0/0:23<br />!<br />dial-peer voice 3 pots<br />description London Local<br />destination-pattern 9[2-9].......<br />port 0/0/0:23<br />!<br />dial-peer voice 4 pots<br />description UK Long Distance<br />destination-pattern 90[2-9].......<br />port 0/0/0:23<br />!<br />dial-peer voice 1000 voip<br />preference 2<br />destination-pattern 71...<br />translate-outgoing called 1<br />voice-class codec 1<br />session target ras<br />dtmf-relay h245-alphanumeric<br />!<br />dial-peer voice 2000 voip<br />preference 2<br />destination-pattern 72...<br />translate-outgoing called 1<br />voice-class codec 1<br />session target ras<br />dtmf-relay h245-alphanumeric<br />!<br />dial-peer voice 1001 pots<br />preference 1<br />destination-pattern 71...<br />translate-outgoing called 3<br />port 0/0/0:23<br />!<br />dial-peer voice 2001 pots<br />preference 1<br />destination-pattern 72...<br />translate-outgoing called 3<br />port 0/0/0:23<br />!<br /></span>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-83936328584658080302009-10-16T16:34:00.003-04:002009-10-16T16:45:40.176-04:00CCIE Voice Lab 1.5 – Voice GatewaysIn CCIE Voice Lab 1.5, tasks will involved configuring the voice gateways in New York, Los Angeles, and London. To conserve DSP resources in my lab, I am only configuring 3 channels per voice gateway.<br /><br /><a name="_Toc243473587"><strong>CCIE Voice Lab 1.5 Tasks</strong></a><br /><br />1. Configure the New York voice gateway as an H.323 gateway, and register with CUCM.<br /><br />2. Configure Los Angeles as an MGCP gateway. However, you cannot use the “ccm-manager config server” command. If the primary CUCM goes down, make sure all endpoints on the MGCP gateway re-register to the backup CUCM.<br /><br />3. Configure PSTN connectivity for London.<br /><br />4. Configure the New York voice gateway as a gatekeeper. Register the CUCM servers and London CUCME router to the gatekeeper. The CUCM servers should register with the technology prefix of “1” and the London CUCME router should register with technology prefix “2”.<br /><br />5. Verify inbound calling from the PSTN.<br /><br /><br /><a name="_Toc243473588"><strong>CCIE Voice Lab 1.5 Solutions</strong></a><br /><br />1. First step in adding the New York VGWY to CUCM is to configure the appropriate parameters in the router, including the VWIC module and dial-plan configurations.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>newyork#<br />!<br />card type t1 0 0<br />!<br />network-clock-participate wic 0<br />!<br />isdn switch-type primary-ni<br />!<br />!<br />voice class codec 1<br /> codec preference 1 g722-64<br /> codec preference 2 g711ulaw<br /> codec preference 3 g711alaw<br /> codec preference 4 g729r8<br />!<br />!<br />voice class h323 1<br /> h225 timeout tcp establish 3<br />!<br />!<br />controller T1 0/0/0<br /> cablelength long 0db<br /> pri-group timeslots 1-3,24<br />!<br />!<br />!<br />interface FastEthernet0/0.12<br /> description New York Voice VLAN<br /> encapsulation dot1Q 12<br /> ip address 10.1.12.1 255.255.255.0<br /> h323-gateway voip interface<br /> h323-gateway voip bind srcaddr 10.1.12.1<br />!<br />!<br />dial-peer voice 1 pots<br /> description inbound PRI dial-peer<br /> incoming called-number .<br /> direct-inward-dial<br /> port 0/0/0:23<br />!<br />dial-peer voice 100 voip<br /> description Voip DialPeer to UCMSUB01<br /> preference 1<br /> destination-pattern 2124321...<br /> voice-class codec 1<br /> voice-class h323 1<br /> session target ipv4:10.1.10.21<br /> incoming called-number .<br /> dtmf-relay h245-alphanumeric<br />!<br />dial-peer voice 101 voip<br /> description Voip DialPeer to UCMPUB01<br /> preference 2<br /> destination-pattern 2124321...<br /> voice-class codec 1<br /> voice-class h323 1<br /> session target ipv4:10.1.10.20<br /> incoming called-number .<br /> dtmf-relay h245-alphanumeric<br />!<br />dial-peer voice 2 pots<br /> destination-pattern 9T<br /> port 0/0/0:23<br />!</strong><br /></span><br />Next, add the voice gateway to CUCM. Do not forget to modify the significant digits that CUCM receives for inbound calls.<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgIMW-weK_LnK4Q6N9GpgFcEpxVSilDhixPwlggJVQKb8Pc_OkY1kyuxBPJACOzyalD1lxAFF1l0dX9ID3rhz8f5lJvf6z7HcL1STVmievRidKeu99yK3b7xfrFRCeQgrCIrGbRrvyIaGzg/s1600-h/Lab1.5-01.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 279px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299784425381010" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgIMW-weK_LnK4Q6N9GpgFcEpxVSilDhixPwlggJVQKb8Pc_OkY1kyuxBPJACOzyalD1lxAFF1l0dX9ID3rhz8f5lJvf6z7HcL1STVmievRidKeu99yK3b7xfrFRCeQgrCIrGbRrvyIaGzg/s400/Lab1.5-01.jpg" /></a><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhgshraYUlCtuc9a3Im7JHIhhVqD8Qj8bS8Q4Ato0uLy60aohdwN1QpJtyfAE6AR0eULrl-erFp2dIfTCJXaxG9VDMbJpj2PJQrK4umV5wxoW_in5tDJwCBZ_hfmu7HAeah6WFck8sjA6dy/s1600-h/Lab1.5-02.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 279px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299776370297314" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhgshraYUlCtuc9a3Im7JHIhhVqD8Qj8bS8Q4Ato0uLy60aohdwN1QpJtyfAE6AR0eULrl-erFp2dIfTCJXaxG9VDMbJpj2PJQrK4umV5wxoW_in5tDJwCBZ_hfmu7HAeah6WFck8sjA6dy/s400/Lab1.5-02.jpg" /></a> </div><div><br />2. The instructions for adding Los Angeles as an MGCP voice gateway explicitly tell us NOT to use the the “ccm-manager config server” command. Therefore, we need to manually configure the MGCP information on the router.<br /><br /><strong><span style="font-size:85%;"><span style="font-family:courier new;">losangeles#<br />!<br />card type t1 0 1<br />!<br />network-clock-participate wic 1<br />!<br />isdn switch-type primary-ni<br />!<br />!<br />controller T1 0/1/0<br /> cablelength long 0db<br /> pri-group timeslots 1-3,24 service mgcp<br />!<br />!<br />interface Serial0/1/0:23<br /> no ip address<br /> encapsulation hdlc<br /> isdn switch-type primary-ni<br /> isdn incoming-voice voice<br /> isdn bind-l3 ccm-manager<br /> no cdp enable<br />!<br />!<br />ccm-manager switchback immediate<br />ccm-manager redundant-host 10.1.10.20<br />ccm-manager mgcp<br />ccm-manager fax protocol cisco<br />!<br />mgcp<br />mgcp call-agent 10.1.10.21 service-type mgcp version 0.1<br />mgcp fax t38 ecm<br />mgcp bind control source-interface Vlan22<br />mgcp bind media source-interface Vlan22<br />!<br />mgcp profile default<br />!<br />!<br />!<br />dial-peer voice 1 pots<br /> service mgcp<br /> incoming called-number .<br /> direct-inward-dial<br /> port 0/1/0:23<br />!<br />dial-peer voice 2 pots<br /> service mgcp<br /> destination-pattern 9T<br /> port 0/1/0:23<br />!</span><br /></span></strong><br />Next, add the router as an MGCP gateway. Again, make sure to modify the significant digits that CUCM receives for inbound calls.<br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3LqN7zCB3XpETpN_B4WpR5fNPZpjee77CNy55QrqlWA_p4oRfHbyGietV8KVOXadsnC6kAOnH7A4CTF1KJohg66vdu8BDBpBc5sTM7jxx5TQFf89Mcn6KyZ5pWAPQ6yV82N6wmXDp8h2L/s1600-h/Lab1.5-03.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 263px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299762483299506" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3LqN7zCB3XpETpN_B4WpR5fNPZpjee77CNy55QrqlWA_p4oRfHbyGietV8KVOXadsnC6kAOnH7A4CTF1KJohg66vdu8BDBpBc5sTM7jxx5TQFf89Mcn6KyZ5pWAPQ6yV82N6wmXDp8h2L/s400/Lab1.5-03.jpg" /></a><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhuUKwzubZMs_IgnZlqiWnaN1ZJqf-1GZQhpvovI9eBDDBRRr2cte6D1Pq3JHMkmi5ZUJTm6deq7OH-AIDV2BbyCXcySQpJsoLie0448vk0I2cQkzH_EzG6MCbidwA13yFMwb-HaCXEpzsH/s1600-h/Lab1.5-04.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 317px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299757570188786" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhuUKwzubZMs_IgnZlqiWnaN1ZJqf-1GZQhpvovI9eBDDBRRr2cte6D1Pq3JHMkmi5ZUJTm6deq7OH-AIDV2BbyCXcySQpJsoLie0448vk0I2cQkzH_EzG6MCbidwA13yFMwb-HaCXEpzsH/s400/Lab1.5-04.jpg" /></a><br /><div></div><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvydTbZgb75m4IBZyKnZw-6vydrGWR1AYZffD7UxRYGhi_MrAHo_oDlquXHkvRbqZmwc0cy85RgnNMb_9xoL7pmHZfvcPbOR1pHUHGomBt9JhTXp3KJ2cAlEWr9XnMpmFvmsvASXP3WVDf/s1600-h/Lab1.5-05.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 317px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299389864815138" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvydTbZgb75m4IBZyKnZw-6vydrGWR1AYZffD7UxRYGhi_MrAHo_oDlquXHkvRbqZmwc0cy85RgnNMb_9xoL7pmHZfvcPbOR1pHUHGomBt9JhTXp3KJ2cAlEWr9XnMpmFvmsvASXP3WVDf/s400/Lab1.5-05.jpg" /></a><br /><br />3. Configuring the PSTN and Dial Peers in London is fairly straight forward. Please note, I could not configure my Adtran Atlass 550 to accept the international dial-plan (44-20-7654-3XXX). As a result, I’ve modified the Adtran to accept 20-7654-3XXX. As for the 44 international code for London, I will work around this issue later (TBD).<br /><br /><strong><span style="font-size:85%;"><span style="font-family:courier new;">london#<br />!<br />card type t1 0 0<br />!<br />network-clock-participate wic 0<br />!<br />isdn switch-type primary-ni<br />!<br />!<br />!<br />controller T1 0/0/0<br /> cablelength short 110<br /> pri-group timeslots 1-3,24<br />!<br />!<br />dial-peer voice 1 pots<br /> description inbound PRI dial-peer<br /> incoming called-number .<br /> direct-inward-dial<br /> port 0/0/0:23<br />!<br />dial-peer voice 2 pots<br /> destination-pattern 9T<br /> port 0/0/0:23<br />!</span><br /></span></strong> </div><div><br />4. The final gatekeeper configuration requires a little care. First, pay attention to the wording regarding the technology prefix task. Habit may be to add the “#” sign; however the task instructions state only to add a “1” or “2”. Adding the “#” would result in points lost. Also, because the New York VGWY has been added to CUCM with the 10.1.12.1 IP address, you need to use a different IP for gatekeeper.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">newyork#<br />!<br />gatekeeper<br /> zone local newyork ballplayersllc.com 1.1.1.1<br /> zone local london ballplayersll.com<br /> gw-type-prefix 1* gw ipaddr 10.1.10.21 1720 gw ipaddr 10.1.10.20 1720<br /> gw-type-prefix 2* gw ipaddr 3.3.3.3 1720<br /> no shutdown<br />!<br /><br />london#<br />!<br />interface Loopback0<br /> ip address 3.3.3.3 255.255.255.0<br /> ip ospf network point-to-point<br /> h323-gateway voip interface<br /> h323-gateway voip id newyork ipaddr 1.1.1.1 1719<br /> h323-gateway voip h323-id london<br /> h323-gateway voip tech-prefix 2<br />!<br />gateway<br /> timer receive-rtp 1200<br />!<br /></span></strong></div><div>Next, add the Gatekeeper and Gatekeeper Controller Trunk to CUCM.<br /><br /></div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgyp_hcpaPWIwo6hne0viyePHPdnr4LF7BKE5FiOE2e7mb_Iy6b0mxl0Oypk54MAiK2IEb7ce-yAv_lDv6K1MBUnnQ111nMx0Z8U9qOJWwtaufyRdJNVXrwH1yT7FxMkayFkE_57XcX9q7y/s1600-h/Lab1.5-06.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 376px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299383681826002" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgyp_hcpaPWIwo6hne0viyePHPdnr4LF7BKE5FiOE2e7mb_Iy6b0mxl0Oypk54MAiK2IEb7ce-yAv_lDv6K1MBUnnQ111nMx0Z8U9qOJWwtaufyRdJNVXrwH1yT7FxMkayFkE_57XcX9q7y/s400/Lab1.5-06.jpg" /></a><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjj3EmtAhFazxOyBs_JGPUE2Ut6v_mCt55QLqaM7PD4TOu2dfgK3oz9IhGxMmNHWU9J0cJFt49Gz5p7DZlOZ_Ki1GT5Mjvvkf9bZnh53_cTLnxGqB26Cm7MthgI-RXsXC6douzkiHc5N6Iv/s1600-h/Lab1.5-07.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 367px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299374080273794" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjj3EmtAhFazxOyBs_JGPUE2Ut6v_mCt55QLqaM7PD4TOu2dfgK3oz9IhGxMmNHWU9J0cJFt49Gz5p7DZlOZ_Ki1GT5Mjvvkf9bZnh53_cTLnxGqB26Cm7MthgI-RXsXC6douzkiHc5N6Iv/s400/Lab1.5-07.jpg" /></a><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXFV0Xxbu6ItJPSi1DiB8_x3ttMES145WdwkOfQvM1Wsq_AQ4Ite0D-usw8pcaoo7zKOc2k2mPoJzKl8sF0wJJupOfcfjtPc_SvcOWMZ0P3xOqi7gZowDhV0KFSzcIWzm_QDadDzfcZPOZ/s1600-h/Lab1.5-08.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 269px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5393299365800798962" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXFV0Xxbu6ItJPSi1DiB8_x3ttMES145WdwkOfQvM1Wsq_AQ4Ite0D-usw8pcaoo7zKOc2k2mPoJzKl8sF0wJJupOfcfjtPc_SvcOWMZ0P3xOqi7gZowDhV0KFSzcIWzm_QDadDzfcZPOZ/s400/Lab1.5-08.jpg" /></a><br /><br /><span style="font-family:courier new;font-size:85%;"><strong>newyork#sh gatekeeper endpoints<br /> GATEKEEPER ENDPOINT REGISTRATION<br /> ================================<br />CallSignalAddr Port RASSignalAddr Port Zone Name Type Flags<br />--------------- ----- --------------- ----- --------- ---- -----<br />3.3.3.3 1720 3.3.3.3 63826 newyork VOIP-GW<br /> H323-ID: london<br /> E164-ID: 3001<br /> E164-ID: 3002<br /> E164-ID: 3003<br /> E164-ID: 3004<br /> E164-ID: 3005<br /> E164-ID: 3333<br /> E164-ID: 2076543001<br /> E164-ID: 2076543002<br /> E164-ID: 2076543003<br /> E164-ID: 2076543004<br /> E164-ID: 2076543005<br /> E164-ID: 2076543333<br /> Voice Capacity Max.= Avail.= Current.= 0<br />10.1.10.20 41390 10.1.10.20 32833 newyork VOIP-GW<br /> H323-ID: trunk_to_newyork_gkpr_1<br /> Voice Capacity Max.= Avail.= Current.= 0<br />10.1.10.21 36152 10.1.10.21 32821 newyork VOIP-GW<br /> H323-ID: trunk_to_newyork_gkpr_2<br /> Voice Capacity Max.= Avail.= Current.= 0<br />Total number of active registrations = 3<br /><br />newyork#sh gatekeeper gw-type-prefix<br />GATEWAY TYPE PREFIX TABLE<br />=========================<br />Prefix: 1*<br /> Statically-configured gateways (not necessarily currently registered):<br /> 10.1.10.21:1720<br /> 10.1.10.20:1720<br /> Zone newyork master gateway list:<br /> 10.1.10.20:41390 trunk_to_newyork_gkpr_1<br /> 10.1.10.21:36152 trunk_to_newyork_gkpr_2<br /><br />Prefix: 2*<br /> Statically-configured gateways (not necessarily currently registered):<br /> 3.3.3.3:1720<br /> Zone newyork master gateway list:<br /> 3.3.3.3:1720 london<br /></strong></span><br />5. Each location should now be able to receive inbound calls from the PSTN. However, since a dial plan has yet to be configured on CUCM, only London can dial out.</div></div></div></div></div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com2tag:blogger.com,1999:blog-2999762363031150199.post-17179275154909247832009-10-07T08:45:00.002-04:002009-10-07T08:48:37.245-04:00CCIE Voice Lab 1.4 – CUCME London<p>Lab 1.4 focuses on setting up Cisco Unified Communications Manager Express for Ballplayers LLC’s London, UK office.<br /><br /><a name="_Toc242613418"><strong>CCIE Voice Lab 1.4 Tasks</strong></a><br /></p><p>1. Configure the CUCME router in London using the four digit extensions in CCIE Voice Lab 1 Scenario Background. The phones should be provisioned as SCCP phones. Enable call waiting on all extensions.<br /><br />2. Enable support for g.722 wideband codec.<br /><br />3. Configure extensions 3003 and 3004. On Jerry Maquire’s phone, 3003 and 3004 should ring on the second line appearance. Since David Beckham only has a two-button phone, his primary extension plus 3003 and 3004 should ring his first line appearance. However, his name and primary extension should be displayed next to the line appearance.<br /><br />4. Configure extension 3005 and assign this to Jerry Maquire. This line should not support call waiting.<br /><br />5. Since Jerry Maquire is the lead agent and branch manager in London, assign him a 7962.<br /><br />6. When a call comes into either 3003 or 3004, and a user is on the phone, the incoming call on the busy phone should disable a visible indicator with no ring. Any phone not busy should ring as normal.<br /><br />7. The layout of the displays on Jerry Maquire’s and David Beckham’s IP Phones should be identical in appearance to the displays for the New York and Los Angeles IP Phones.<br /><br />8. David Beckham as a nasty habit of accidentally dialing his wife, Posh Spice (Victoria). Therefore, allow dialing on David Beckham’s phone only by selecting the specific line appearance.<br /><br />9. David Beckham’s published number to the general public is 44-20-7654-3333. When someone from the PSTN dials this number, Jerry Macquire’s phone should ring first, followed by David Beckham’s phone. If no one answers the call for 10 seconds, it is assumed the person is busy and should be switched to DND mode. If neither Jerry nor David answers, the call should be forwarded to DN 3000.<br /></p><p><a name="_Toc242613419"><strong>CCIE Voice Lab 1.4 Solutions</strong></a></p><p>1. Since I have previously discussed in detail setting up CUCME in both the <a href="http://ccie12932.blogspot.com/search/label/CUCME-CUE%20Labs">CUCME-CUE Labs</a> and <a href="http://ccie12932.blogspot.com/search/label/Connection-CUCME%20Labs">Connection-CUCME Labs</a>, I will not revisit the setup in detail. Below is the initial telephony-service configuration.<br /><br /><br /><span style="font-family:courier new;font-size:85%;"><strong>london#<br />!<br />tftp-server flash:ringtones/Analog1.raw alias Analog1.raw<br />tftp-server flash:ringtones/Analog2.raw alias Analog2.raw<br />!etc<br />!<br />!<br />telephony-service<br /> em logout 0:0 0:0 0:0<br /> max-ephones 10<br /> max-dn 20<br /> ip source-address 10.1.32.1 port 2000<br /> service phone g722CodecSupport 2<br /> service phone handsetWidebandEnable 1<br /> service phone headsetWidebandEnable 0<br /> service phone handsetWidebandUIControl 0<br /> system message Your current options<br /> load 7942 SCCP42.8-4-2S<br /> load 7962 SCCP42.8-4-2S<br /> dialplan-pattern 1 442076543... extension-length 4<br /> max-conferences 8 gain -6<br /> transfer-system full-consult<br /> secondary-dialtone 9<br /> create cnf-files version-stamp 7960 Oct 06 2009 21:46:31<br /></strong></span><br />2. Configuring the ephone DNs is fairly simple. Keep in mind, extension 3001 – 3004 are dual line; extension 3005 is a single line, thereby disabling call waiting.</p><span style="font-family:courier new;font-size:85%;"><strong>!<br />ephone-dn 1 dual-line<br /> number 3001<br /> label Jerry Maquire 3001<br /> description 44-20-7654-3001<br /> name Jerry Maquire<br />!<br />!<br />ephone-dn 2 dual-line<br /> number 3002<br /> label David Beckham 3002<br /> description 44-20-7654-3002<br /> name David Beckham<br />!<br />!<br />ephone-dn 3 dual-line<br /> number 3003<br />!<br />!<br />ephone-dn 4 dual-line<br /> number 3004<br />!<br />!<br />ephone-dn 5<br /> number 3005<br />!</strong></span><br /><br />3. Things get a little more tricky when configuring the IP Phones.<br /><br />For Jerry Maquire, ephone-dn 1 is assigned to button 1; ephone-dn 3 and ephone-dn 4 are assigned to button 2 as <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1006859">overlays</a>, using the “c” option rather than the “o” option, which enables call-waiting. Extension 3005, ephone-dn 5, is assigned to button 3.<br /><br />On David Beckham’s phone, ephone-dn’s 2, 3, and 4 are assigned to button 1 as <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1006859">overlays</a>, also using the “c” option rather than the “o” option. In addition, the “auto-line incoming” command is add, forcing David to either pick up his handset or pressing the speaker-phone button, then pressing line appearance button 1, in order to place a call. This should help prevent him from accidentally dialing his wife, “Posh Spice”.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>!<br />ephone 1<br /> device-security-mode none<br /> description Jerry Maquire<br /> mac-address 0024.97AB.1FB5<br /> username "jmaquire" password null<br /> codec g722-64<br /> type 7962<br /> button 1:1 2c3,4 3:5<br />!<br />!<br />!<br />ephone 2<br /> device-security-mode none<br /> description David Beckham<br /> mac-address 0021.D8BA.23A1<br /> username "dbeckham" password null<br /> codec g722-64<br /> type 7942<br /> auto-line incoming<br /> button 1c2,3,4<br />!<br /></strong></span><br />4. Finally, a sequential hunt-group will route incoming calls to 3333 (or 44-20-7654-3333) to Jerry Maquire first, followed by David Beckham.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>!<br />ephone-hunt 1 sequential<br /> pilot 3333<br /> list 3001, 3002<br /> final 3000<br /> timeout 10, 10<br /> auto logout 1<br />!</strong></span>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-60485982893520164332009-10-01T20:33:00.008-04:002009-10-01T21:00:00.203-04:00CCIE Voice Lab 1.3 – Basic CUCM Phone and User ConfigurationIn lab 1.3, the IP Phones which auto registered in Lab 1.2 will be assigned their correct four digit extensions. Users will also be provisioned on the system. This lab will not cover detailed phone or dial plan configuration.<br /><br /><a name="_Toc242192731"><strong>CCIE Voice Lab 1.3 Tasks</strong></a><br /><br />1. Integrate UCM with LDAP / Active Director for user information. (Note, if you do not have AD in your lab, add the users manually.)<br /><br />2. Assign the proper extension to each phone in New York and Los Angeles based on the information provided in CCIE Voice Lab 1 Scenario Background.<br /><br />3. New York IP Phones should be SCCP; Los Angeles IP Phones should be SIP.<br /><br />4. All phones should prefer UCMSUB01 as its preferred CUCM.<br /><br />5. New York and Los Angeles IP Phones should reflect their appropriate timezones.<br /><br />6. IP Phones at each location should use the G.722 codec. Calls between locations should use a low bandwidth, high-quality codec.<br /><br />7. Both Ari and Arliss should be assigned a 7962 IP Phone.<br /><br />8. Each users’ first name, last name, and four digit extension should be displayed on the line appearance of each phone.<br /><br /><br /><a name="_Toc242192732"><strong>CCIE Voice Lab 1.3 Solutions</strong></a><br /><br />1. Active Directory / LDAP integration involves three steps. First, begin with the basic <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b02ldsys.html#wp1050910">LDAP System Configuration</a> under System > LDAP > LDAP System and select Microsoft Active Directory under the LDAP Server Type and sAMAccountName under LDAP Attribute for User ID.<br /><br />Next, configure <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b02lddir.html">LDAP Directory</a> information under System > LDAP > LDAP Directory. Below is a screen shot.<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgc1xHWkY1jUKNeoxYQvNtUmOirc_YZM3ogxbf8aZxstmqK6nB6nfw_5FhbcWQp1-D2rYahu0hucuFUOhbXfLtBRUAU6QKkA_DtX7_qgdiuPYP5Nqbwi-jf7PvmVjTFtiNMilndD73zjVBv/s1600/Lab1.3-01.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 367px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387794974949536034" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgc1xHWkY1jUKNeoxYQvNtUmOirc_YZM3ogxbf8aZxstmqK6nB6nfw_5FhbcWQp1-D2rYahu0hucuFUOhbXfLtBRUAU6QKkA_DtX7_qgdiuPYP5Nqbwi-jf7PvmVjTFtiNMilndD73zjVBv/s400/Lab1.3-01.jpg" /></a><br />Finally, provide the necessary credentials for <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b02ldaut.html">LDAP Authentication</a> under System > LDAP > LDAP Authentication. You can verify that your UCM is synchronizing with Active Directory by going to User Management > End User to verify that the system has been populated with the users.<br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjJws0DE_AJvbtTvkmY-L0IRKfLgBLmuErwwhoePWhkOkW_6714kbmdE2rXdv__uOpqNb8Oxh0IR8qVmwtDvR9U1CrPUnOD_H5FjDnUZ0NBdJh5ucaHKG7VwVKVLHSrXobBq-IWFr4AoMq1/s1600/Lab1.3-02.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 302px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387794962571778962" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjJws0DE_AJvbtTvkmY-L0IRKfLgBLmuErwwhoePWhkOkW_6714kbmdE2rXdv__uOpqNb8Oxh0IR8qVmwtDvR9U1CrPUnOD_H5FjDnUZ0NBdJh5ucaHKG7VwVKVLHSrXobBq-IWFr4AoMq1/s400/Lab1.3-02.jpg" /></a></div><div>2. Word of caution on the next steps…. While this is how I configured my phones, this process may not be the most expedient during the actual CCIE Voice Lab. Remember, time management is key. However, for learning purposes, here are the steps I followed for setting up the phones for New York and Los Angeles…<br /><br />First, I begin be creating a <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b02cmgrp.html">CUCM group</a>, “Ballplayers_Sub_Pub”, with the subscriber server first in priority.<br /><br />Next, I created two <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b02dtgrp.html">Date/Time Groups</a>, one for New York, and another for Los Angeles, with the appropriate timezone and NTP information.<br /><br />Two <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b02regio.html">Regions</a> are then created, one for New York and one for Los Angeles, with the appropriate codecs assigned accordingly. </div><div></div><div></div><div></div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiE_0qaRmJAf9zfmwuq1AQj5NNfI0xzEHwnr-wcSzsDa_11M5rVxFVNxSS10WNAlohHsNqP_6JM8D0P0hn9FzOG1_tns4nnhveGM7O8lWH9eoggrXCfUr_DcB0IVxPkVeU4oqiD2euSGw4y/s1600/Lab1.3-03.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 381px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387794951649149698" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiE_0qaRmJAf9zfmwuq1AQj5NNfI0xzEHwnr-wcSzsDa_11M5rVxFVNxSS10WNAlohHsNqP_6JM8D0P0hn9FzOG1_tns4nnhveGM7O8lWH9eoggrXCfUr_DcB0IVxPkVeU4oqiD2euSGw4y/s400/Lab1.3-03.jpg" /></a></div><div></div><div>A <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b02devpl.html">Device Pool</a> for both New York and Los Angeles is created. For each Device Pool, modify Cisco Unified Communications Manager Group, Date/Time Group, and Region. Below is the NewYorkDevicePool.</div><div></div><div></div><div></div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjyMkpbQ-Fj2-9XxLoCqBbgt9zMBYqnRq-VZw-yUvYjTzBm9rF-GkzopnwGt-TWJMmkAUo0Gfiiv1PYgmTh5RRjXcWC7f9RCEqPFQPF7bwzZdG5yjvX0AZvHhyhloZlMG9kmQP8h1Cu5DJv/s1600/Lab1.3-04.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 367px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387794947163199202" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjyMkpbQ-Fj2-9XxLoCqBbgt9zMBYqnRq-VZw-yUvYjTzBm9rF-GkzopnwGt-TWJMmkAUo0Gfiiv1PYgmTh5RRjXcWC7f9RCEqPFQPF7bwzZdG5yjvX0AZvHhyhloZlMG9kmQP8h1Cu5DJv/s400/Lab1.3-04.jpg" /></a></div><div>Lastly, I go to System > Cisco Unified CM and disable the Auto Registration previously configured in <a href="http://ccie12932.blogspot.com/2009/09/ccie-voice-lab-12-initial-cisco-unified.html">lab 1.2</a>. This will come into play when we modify the Los Angeles phones for SIP.<br /><br />3. At the conclusion of <a href="http://ccie12932.blogspot.com/2009/09/ccie-voice-lab-12-initial-cisco-unified.html">lab 1.2</a>, the phones for New York and Los Angeles had registered with the Publisher (UCMPUB01) via auto configuration. By going to Device > Phone, the appropriate <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b06phone.html">parameters for each phone</a> can be modified. For New York SCCP phones, the following parameters are changed and/or configured:<br /><br />Description > a helpful description for reference<br />Device Pool > select the device poolOwner User ID > select the end user</div><div> </div><div></div><div></div><div></div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgW_g_9HRCEWhc85wEC6VdPQLlW5DpKS9IsCvSSD6mzqnVJPeNWEnwRy2OjX0jXZUh7YQB04K39he_6H7nj8sK9CYL3v5ifZ_sL3ggCtiy5wtvHrIquLyg2Ei1pUZGmzLh7XLX8i4qEWyGb/s1600/Lab1.3-05.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 360px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387794937623858754" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgW_g_9HRCEWhc85wEC6VdPQLlW5DpKS9IsCvSSD6mzqnVJPeNWEnwRy2OjX0jXZUh7YQB04K39he_6H7nj8sK9CYL3v5ifZ_sL3ggCtiy5wtvHrIquLyg2Ei1pUZGmzLh7XLX8i4qEWyGb/s400/Lab1.3-05.jpg" /></a></div><div></div><div>Then, proceed to configure the line settings:</div><div> </div><div></div><div></div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhsiubTqUYlLkDuz-VEdF55D66SgvWVOIM_QvEUms8l4-Vi3cNmkPP7cjwK6d5-kvk7wQQmsAnLg8Ym-Quc-ytJyHSJegiQXYcS8UofPx07MH_FiSCPEYkpVBBJ_YjV5x5zq5uH0WxF0ZDs/s1600/Lab1.3-06.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 384px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387795170479791762" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhsiubTqUYlLkDuz-VEdF55D66SgvWVOIM_QvEUms8l4-Vi3cNmkPP7cjwK6d5-kvk7wQQmsAnLg8Ym-Quc-ytJyHSJegiQXYcS8UofPx07MH_FiSCPEYkpVBBJ_YjV5x5zq5uH0WxF0ZDs/s400/Lab1.3-06.jpg" /></a></div><div></div><div>Configure the Los Angeles SIP phones requires a few extra steps. First, since the phones for Arliss Michaels and Kobe Bryant auto-registered as SCCP, they first must be deleted.. This was why auto-registration was disabled. If the phone were removed while auto-registration still enabled, the phones would simply re-register. Hint, note the MAC address of each phone prior to deletion. Then, manually add each device as a SIP phone. The process is very similar to adding a SCCP phone, except you need to modify some of the Protocol Specific Information, notably the Device Security Profile and SIP Profile. For now, select the defaults available in CUCM.</div><div> </div><div></div><div></div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhyv0p1V435zOS_p3g4lZXtzT3YnLvMs5CBOl4o7UPOq5HjKZ_IF32k03ZGBHZG2_BA-XRa4EtMKaoXUaOb0IHZYpIFMEIl-pkF8MDXqiBbjmYSDVXS9KHlu1FPQpqFPBKiLVs5hNEFtB3R/s1600-h/Lab1.3-07.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 247px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387795161160457458" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhyv0p1V435zOS_p3g4lZXtzT3YnLvMs5CBOl4o7UPOq5HjKZ_IF32k03ZGBHZG2_BA-XRa4EtMKaoXUaOb0IHZYpIFMEIl-pkF8MDXqiBbjmYSDVXS9KHlu1FPQpqFPBKiLVs5hNEFtB3R/s400/Lab1.3-07.jpg" /></a><br />Upon completion of adding the phones, modify the lines for Arliss and Kobe. At this point, phones should be able to call each other, whether within each location or too/from each location.</div><div><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnO7yNqfFgIRQiFrRRttqttdOl3b83Dg6OJvNmQT7r-a9lfYz-dgZRY4FhjyPLnjxLGrYSY2dvVjlYU479J9Cd5plwAcQFc1KR2hrLSm_6vcPqd_7Ms5GPp0QkP1SmdfS3fKWhQzZ8TyYz/s1600-h/Lab1.3-08.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 245px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5387795151588187058" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnO7yNqfFgIRQiFrRRttqttdOl3b83Dg6OJvNmQT7r-a9lfYz-dgZRY4FhjyPLnjxLGrYSY2dvVjlYU479J9Cd5plwAcQFc1KR2hrLSm_6vcPqd_7Ms5GPp0QkP1SmdfS3fKWhQzZ8TyYz/s400/Lab1.3-08.jpg" /></a></div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-18367856085286313952009-09-28T11:59:00.006-04:002009-09-28T12:29:46.458-04:00CCIE Voice Lab 1.2 – Initial Cisco Unified Communications Manager ConfigurationLab 1.2 will explore the initial Cisco Unified Communications Manager (CUCM) configuration and setup. I’ve built two CUCM virtual machines on a VMware ESX 3.5 server. CUCM 7.x release includes a “starter license”, which provided 150 DLUs and a 3 node license. Follow the instructions in the <a href="http://ccie12932.blogspot.com/2009/06/unity-connection-cucme-lab-3-unity.html">Unity Connection-CUCME Lab 3 – Unity Connection Installation on VMware ESX 3.5</a> post for the process of building CUCM on VMware ESX 3.5.<br /><br /><a name="_Toc241902450"><strong>CCIE Voice Lab 1.2 Tasks</strong></a><br />1. Activate all appropriate and necessary Network and Feature Services.<br /><br />2. Ensure that the call processing cluster does not need to rely on DNS for any services.<br /><br />3. Ensure that the interdigit timeout does not exceed 5 seconds.<br /><br />4. Quickly provision the phones in New York and Los Angeles.<br /><br /><a name="_Toc241902451"><strong>CCIE Voice Lab 1.2 Solutions</strong></a><br />1. First step is to log into the publisher, UCMPUB01. From there, navigate to System > Servers. If your servers are listed by their hostname, click each one and change to their IP Address.<br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgcpRaEbLgEnShjFAKFDvNKvKX0-UC3GfIhBMkbM9s9a125GKjlYXcHFOdId8X5DHNbnbcpf0RNhzCT-aGWAX5f9v6pDI2LjtBY4vaxSQLd1vmeKgS3WMM87dIUSTi3zE0tBQW60ML1z3x4/s1600-h/Lab1.2-01.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 281px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5386549062456423746" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgcpRaEbLgEnShjFAKFDvNKvKX0-UC3GfIhBMkbM9s9a125GKjlYXcHFOdId8X5DHNbnbcpf0RNhzCT-aGWAX5f9v6pDI2LjtBY4vaxSQLd1vmeKgS3WMM87dIUSTi3zE0tBQW60ML1z3x4/s400/Lab1.2-01.jpg" /></a><br /><br />2. Next stop, visit the Cisco Unified Serviceability interface. From there, Tools > Control Center – Network Services and verify everything in functioning correctly.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiD6XUCtNVPXYNnVeY2EwrlOvoCA5oOgUSjOj3rPMHmNcl2Y2ORC4_OM2uF1qkOthltXJuxX8iCZOyGc4HGF-TPU4Ipm8rgUPdgoL0y2HaX4TrnlzTlFvv-XhosiPubNJL9LeTCO6reNm2_/s1600-h/Lab1.2-02.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 318px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5386548987088888194" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiD6XUCtNVPXYNnVeY2EwrlOvoCA5oOgUSjOj3rPMHmNcl2Y2ORC4_OM2uF1qkOthltXJuxX8iCZOyGc4HGF-TPU4Ipm8rgUPdgoL0y2HaX4TrnlzTlFvv-XhosiPubNJL9LeTCO6reNm2_/s400/Lab1.2-02.jpg" /></a> </div><br /><div>3. Next, the Tools > Control Center – Feature Services in the Cisco Unified Serviceability interface shows that by default, these services are deactivated. By going to Tools > Service Activation, we can select each server and then activate accordingly. To understand which service to activate, go to the Help > This Page and review the information in Table 11-1.<br /><br />After activating the appropriate services for the Publisher and Subscriber, you can verify status by navigating to Tools > Control Center – Feature Services in the Cisco Unified Serviceability.<br /><br /></div><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjst8XIBrGlGKCV-Jic7ChN8B5fatrHZ00XNyK5WDXgPttsz3_64gfjmXenOwNITIQgDHNlrDeug3pYSzau6GQhzkb1qEe4ji3NToDKXessIUtcsO7uC-BpF0Ch6l52qHrq86D_Lr-vJH8f/s1600-h/Lab1.2-03.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 331px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5386548981522522194" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjst8XIBrGlGKCV-Jic7ChN8B5fatrHZ00XNyK5WDXgPttsz3_64gfjmXenOwNITIQgDHNlrDeug3pYSzau6GQhzkb1qEe4ji3NToDKXessIUtcsO7uC-BpF0Ch6l52qHrq86D_Lr-vJH8f/s400/Lab1.2-03.jpg" /></a><br />4. Returning to Cisco Unified CM Administration, go to System > Enterprise Parameters. Modify the Phone URL Parameters that reference UCMPUB01 to 10.1.10.20. <br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjlVLBfhVGpMEF-h7-OxP5_Iy6vHGAs8ijjwv10KTUdftWz-h5bdfbx5aaClI9fmwNTx9Ew22QF4gJclzgpiozxicPKOplhP0H4C4xXiBv_0EVTlRVn9N3RuIoTN2IMcMi3V4T3tBUJx-TS/s1600-h/Lab1.2-04.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 269px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5386548971415561426" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjlVLBfhVGpMEF-h7-OxP5_Iy6vHGAs8ijjwv10KTUdftWz-h5bdfbx5aaClI9fmwNTx9Ew22QF4gJclzgpiozxicPKOplhP0H4C4xXiBv_0EVTlRVn9N3RuIoTN2IMcMi3V4T3tBUJx-TS/s400/Lab1.2-04.jpg" /></a><br /><br />5. To modify the interdigit timeout, go to System > Service Parameters. Select the Publisher (10.1.10.20) in the Server drop down, followed by Cisco CallManager (Active) in the Service drop down. Look for the T302 Timer, and modify from the default 15000ms to 5000ms.<br /><br />6. The easiest way to quickly provision phones is to enable auto registration. To accomplish this task, navigate to System > Cisco Unified CM and select the Publisher server. Use a phantom number range, such as 7000 to 7099, and uncheck the “Auto-registration Disabled on this Cisco Unified Communications Manager” box.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCGC48FvpGEI5VZEwwQoxFfWpdJWIuqJLf-bMnnlOs5kiqpjqvnKbJzFiE9MQt1Rbj3v4FuqVbl1-43bKSmDtI6CYvEitNJFfOz6SaYc2cTBmItIUq50FOiFO07IAdBnbc5kSvrcW2O6od/s1600-h/Lab1.2-05.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 269px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5386548965923098722" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCGC48FvpGEI5VZEwwQoxFfWpdJWIuqJLf-bMnnlOs5kiqpjqvnKbJzFiE9MQt1Rbj3v4FuqVbl1-43bKSmDtI6CYvEitNJFfOz6SaYc2cTBmItIUq50FOiFO07IAdBnbc5kSvrcW2O6od/s400/Lab1.2-05.jpg" /></a><br />7. After a few minutes, the phones should register with UCMPUB01.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEirqUeaynTbgAZQcWSE4pPIC4ENr075Yb2kkeBsuhb7qFHE4yx9n9HhCONOnvQK7hpoKpi6UB6mcDZsm493va5VGVyLuR3q7nOcpCj7lpYNYMZ-sfU94y-9aR8ORypJLUolIrDVZq8sp1nR/s1600-h/Lab1.2-06.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 346px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5386548960001603826" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEirqUeaynTbgAZQcWSE4pPIC4ENr075Yb2kkeBsuhb7qFHE4yx9n9HhCONOnvQK7hpoKpi6UB6mcDZsm493va5VGVyLuR3q7nOcpCj7lpYNYMZ-sfU94y-9aR8ORypJLUolIrDVZq8sp1nR/s400/Lab1.2-06.jpg" /></a> </div></div></div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-54101910863326580272009-09-26T16:49:00.004-04:002009-09-26T16:54:41.344-04:00Pics of my Lab & Gear<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhSokxjOwTOT9E9wyKE4oXfBIqfMdmTJeNW2oyxjvMwuS1Czy4NJ9hJpmilQ8UhqC-2Iq1kRZe2_QDFxTtOWbOc-Exw0v3I5Hl1MgCieWn9HA_Abj33AYcjwvc2JsqRGAV2r06oXqcYWf8m/s1600-h/CCIE+12932+LAB+Rack.JPG"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 267px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5385881882054731042" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhSokxjOwTOT9E9wyKE4oXfBIqfMdmTJeNW2oyxjvMwuS1Czy4NJ9hJpmilQ8UhqC-2Iq1kRZe2_QDFxTtOWbOc-Exw0v3I5Hl1MgCieWn9HA_Abj33AYcjwvc2JsqRGAV2r06oXqcYWf8m/s400/CCIE+12932+LAB+Rack.JPG" /></a><br /><div> </div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjlx6B-joBC_XhraPC1UI487AekTIYdJURt4Yh_lR5QnCndteKO3mRkeqQ1VPoz3B8XG1hvP9EfX7doqvCqeztbJXbDFTlqLD3mag8qTJVdcGYi3-l8ryDyKW560u8ySTj27cqq6un4nc0S/s1600-h/CCIE+12932+LAB+Cisco+Phones.JPG"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 267px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5385881873359304770" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjlx6B-joBC_XhraPC1UI487AekTIYdJURt4Yh_lR5QnCndteKO3mRkeqQ1VPoz3B8XG1hvP9EfX7doqvCqeztbJXbDFTlqLD3mag8qTJVdcGYi3-l8ryDyKW560u8ySTj27cqq6un4nc0S/s400/CCIE+12932+LAB+Cisco+Phones.JPG" /></a> <div> </div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-11999648275121432172009-09-22T17:03:00.002-04:002009-09-22T17:08:10.382-04:00CCIE Voice Lab 1.1 SolutionsRather than dissect each sub-task individually, I will review each device, and then circle back around on verifying connectivity. One thing to keep in mind with the CCIE LAB, you needn’t necessarily configure everything in the order presented in the lab guide.<br /><br />1. Below is the configuration for the frame relay switch. Also note, I’ve configured this router to synchronize with an NTP server on the Internet. This router will then act as the NTP server for the lab devices.<br /><br /><strong><span style="font-size:85%;"><span style="font-family:courier new;">ISP#<br />!<br />clock timezone EST -5<br />clock summer-time EDT recurring<br />!<br />frame-relay switching<br />!<br />!<br />interface Serial0/0/0<br /> description frame-relay link to London<br /> no ip address<br /> encapsulation frame-relay<br /> no fair-queue<br /> clock rate 128000<br /> frame-relay lmi-type cisco<br /> frame-relay intf-type dce<br /> frame-relay route 301 interface Serial0/0/1 103<br />!<br />interface Serial0/0/1<br /> description frame-relay to New York<br /> no ip address<br /> encapsulation frame-relay<br /> clock rate 128000<br /> frame-relay lmi-type cisco<br /> frame-relay intf-type dce<br /> frame-relay route 102 interface Serial0/1/0 201<br /> frame-relay route 103 interface Serial0/0/0 301<br />!<br />interface Serial0/1/0<br /> description frame-relay link to Los Angeles<br /> no ip address<br /> encapsulation frame-relay<br /> clock rate 128000<br /> frame-relay lmi-type cisco<br /> frame-relay intf-type dce<br /> frame-relay route 201 interface Serial0/0/1 102<br />!<br />ntp source FastEthernet0/0<br />ntp update-calendar<br />ntp server 198.82.1.201</span><br /></span></strong><br /><br />2. Next, we’ll take a look at the New York router. First, the basic configuration parameters for the IP addressing, including the WAN (frame relay) and LANs/VLANs.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">newyork#<br />!<br />interface FastEthernet0/0.1<br /> description link to Internet<br /> encapsulation dot1Q 1 native<br /> ip address 10.1.1.101 255.255.255.0<br />!<br />interface FastEthernet0/0.10<br /> description New York Server VLAN<br /> encapsulation dot1Q 10<br /> ip address 10.1.10.1 255.255.255.0<br />!<br />interface FastEthernet0/0.11<br /> description New York Data VLAN<br /> encapsulation dot1Q 11<br /> ip address 10.1.11.1 255.255.255.0<br />!<br />interface FastEthernet0/0.12<br /> description New York Voice VLAN<br /> encapsulation dot1Q 12<br /> ip address 10.1.12.1 255.255.255.0<br />!<br />!<br />interface Serial0/2/0<br /> no ip address<br /> encapsulation frame-relay<br /> frame-relay lmi-type cisco<br />!<br />interface Serial0/2/0.102 point-to-point<br /> description frame relay link to Los Angeles<br /> ip address 172.16.1.1 255.255.255.252<br /> ip ospf network point-to-point<br /> frame-relay interface-dlci 102 <br />!<br />interface Serial0/2/0.103 point-to-point<br /> description frame relay link to London<br /> ip address 172.16.1.5 255.255.255.252<br /> ip ospf network point-to-point<br /> frame-relay interface-dlci 103 <br />!</span><br /></strong><br /><br />Next, the routing, including a default route to the Internet:<br /><br /><strong><span style="font-family:courier new;font-size:85%;">!<br />router ospf 1<br /> router-id 1.1.1.1<br /> log-adjacency-changes<br /> network 1.1.1.0 0.0.0.255 area 1<br /> network 10.1.10.0 0.0.0.255 area 1<br /> network 10.1.11.0 0.0.0.255 area 1<br /> network 10.1.12.0 0.0.0.255 area 1<br /> network 172.16.1.0 0.0.0.255 area 0<br />! <br />ip route 0.0.0.0 0.0.0.0 10.1.1.3</span><br /></strong><br /><br />Finally, some of the key “IP services” configuration in the router, including the DHCP scopes:<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>!<br />service timestamps debug datetime msec localtime show-timezone year<br />service timestamps log datetime msec localtime show-timezone year<br />!<br />clock timezone EST -5<br />clock summer-time EDT recurring<br />!<br />ip dhcp excluded-address 10.1.11.1 10.1.11.15<br />ip dhcp excluded-address 10.1.12.1 10.1.12.15<br />!<br />ip dhcp pool newyork-data<br /> network 10.1.11.0 255.255.255.0<br /> update dns both<br /> default-router 10.1.11.1<br /> domain-name ballplayersllc.com<br /> dns-server 10.1.10.11 4.2.2.1<br />!<br />ip dhcp pool newyork-voice<br /> network 10.1.12.0 255.255.255.0<br /> update dns both<br /> default-router 10.1.12.1<br /> domain-name ballplayersllc.com<br /> option 150 ip 10.1.10.20<br /> dns-server 10.1.10.11 4.2.2.1<br />!<br />! <br />ip domain name ballplayersllc.com<br />!<br />ntp source FastEthernet0/0.1<br />ntp update-calendar<br />ntp server 10.1.1.4</strong></span><br /><br /><br />3. Below is are the pertinent pieces of the configuration for the 3750 switch for the New York LAN/VLANs.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">s1-newyork#<br />!<br />interface FastEthernet1/0/2<br /> description to NewYork<br /> switchport trunk encapsulation dot1q<br /> switchport trunk allowed vlan 1,10-12<br /> switchport mode trunk<br /> spanning-tree portfast trunk<br />!<br />!<br />interface FastEthernet1/0/8<br /> description newyork phones<br /> switchport access vlan 11<br /> switchport voice vlan 12<br /> spanning-tree portfast<br />!<br />interface FastEthernet1/0/9<br /> description newyork phones<br /> switchport access vlan 11<br /> switchport voice vlan 12<br /> spanning-tree portfast<br />!<br />interface FastEthernet1/0/10<br /> description newyork phones<br /> switchport access vlan 11<br /> switchport voice vlan 12<br /> spanning-tree portfast<br />!<br />!<br />interface Vlan1<br /> ip address 10.1.1.3 255.255.255.0<br />!<br />interface Vlan10<br /> description newyork-management<br /> ip address 10.1.10.2 255.255.255.0<br />!<br />interface Vlan11<br /> description newyork-data<br /> ip address 10.1.11.2 255.255.255.0<br />!<br />interface Vlan12<br /> description newyork-voice<br /> ip address 10.1.12.2 255.255.255.0<br />!</span><br /></strong><br /><br />4. Next stop is Los Angeles. The configuration here is very similar to New York. Note, this router uses a 4-port Ethernet Switch HWIC module.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>losangeles#sh start<br />!<br />clock timezone PST -8<br />clock summer-time PST recurring<br />!<br />!<br />ip dhcp excluded-address 10.1.21.1 10.1.21.15<br />ip dhcp excluded-address 10.1.22.1 10.1.22.15<br />!<br />ip dhcp pool losangeles-data<br /> network 10.1.21.0 255.255.255.0<br /> update dns both<br /> default-router 10.1.21.1<br /> dns-server 10.1.10.11 4.2.2.1<br /> domain-name ballplayersllc.com<br />!<br />ip dhcp pool losangeles-voice<br /> network 10.1.22.0 255.255.255.0<br /> update dns both<br /> default-router 10.1.22.1<br /> dns-server 10.1.10.11 4.2.2.1<br /> domain-name ballplayersllc.com<br /> option 150 ip 10.1.10.20<br />!<br />!<br />ip domain name ballplayersllc.com<br />!<br />! <br />interface Loopback0<br /> ip address 2.2.2.2 255.255.255.0<br /> ip ospf network point-to-point<br />!<br />interface FastEthernet0/0<br /> description link to Internet<br /> ip address 10.1.1.102 255.255.255.0<br /> duplex auto<br /> speed auto<br />!<br />!<br />interface FastEthernet0/3/0<br /> description losangeles ip phones<br /> switchport access vlan 21<br /> switchport voice vlan 22<br />!<br />interface FastEthernet0/3/1<br /> description losangeles ip phones<br /> switchport access vlan 21<br /> switchport voice vlan 22<br />!<br />interface FastEthernet0/3/2<br /> description losangeles ip phones<br /> switchport access vlan 21<br /> switchport voice vlan 22<br />!<br />interface FastEthernet0/3/3<br /> description losangeles ip phones<br /> switchport access vlan 21<br /> switchport voice vlan 22<br />!<br />interface Serial0/2/0<br /> no ip address<br /> encapsulation frame-relay<br /> frame-relay lmi-type cisco<br />!<br />interface Serial0/2/0.201 point-to-point<br /> description frame relay to New York<br /> ip address 172.16.1.2 255.255.255.252<br /> ip ospf network point-to-point<br /> snmp trap link-status<br /> frame-relay interface-dlci 201 <br />!<br />!<br />interface Vlan20<br /> description Los Angeles Server VLAN<br /> ip address 10.1.20.1 255.255.255.0<br />!<br />interface Vlan21<br /> description Los Angeles Data VLAN<br /> ip address 10.1.21.1 255.255.255.0<br />!<br />interface Vlan22<br /> description Los Angeles Voice VLAN<br /> ip address 10.1.22.1 255.255.255.0<br />! <br />router ospf 1<br /> router-id 2.2.2.2<br /> log-adjacency-changes<br /> network 2.2.2.0 0.0.0.255 area 2<br /> network 10.1.20.0 0.0.0.255 area 2<br /> network 10.1.21.0 0.0.0.255 area 2<br /> network 10.1.22.0 0.0.0.255 area 2<br /> network 172.16.1.0 0.0.0.255 area 0<br />!<br />ip route 0.0.0.0 0.0.0.0 10.1.1.3<br />!<br />ntp source FastEthernet0/0<br />ntp update-calendar<br />ntp server 10.1.1.4</strong></span><br /><br /><br />5. London’s configuration is very similar to the other locations, with a few exceptions. First, the option 150 command for the voice DHCP scope points to the router, since this is will be a CUCME location. Also, London’s router has an NME-16ES-1G-P, which from the perspective of the router, looks like an independent switch.<br /><br /><strong><span style="font-family:courier new;font-size:85%;">london#sh start<br />!<br />clock timezone GMT 0<br />clock summer-time BST recurring<br />!<br />ip dhcp excluded-address 10.1.31.1 10.1.31.15<br />ip dhcp excluded-address 10.1.32.1 10.1.32.15<br />!<br />ip dhcp pool london-data<br /> network 10.1.31.0 255.255.255.0<br /> update dns both<br /> default-router 10.1.31.1<br /> dns-server 10.1.10.11 4.2.2.1<br /> domain-name ballplayersllc.com<br />!<br />ip dhcp pool london-voice<br /> network 10.1.32.0 255.255.255.0<br /> update dns both<br /> default-router 10.1.32.1<br /> domain-name ballplayersllc.com<br /> dns-server 10.1.10.11 4.2.2.1<br /> option 150 ip 10.1.30.1<br />!<br />! <br />ip domain name ballplayersllc.com<br />!<br />!<br />interface Loopback0<br /> ip address 3.3.3.3 255.255.255.0<br /> ip ospf network point-to-point<br />!<br />interface FastEthernet0/0<br /> description link to Internet<br /> ip address 10.1.1.103 255.255.255.0<br /> duplex auto<br /> speed auto<br />!<br />!<br />! <br />interface Serial0/2/0<br /> no ip address<br /> encapsulation frame-relay<br /> frame-relay lmi-type cisco<br />!<br />interface Serial0/2/0.301 point-to-point<br /> description frame relay to New York<br /> ip address 172.16.1.6 255.255.255.0<br /> ip ospf network point-to-point<br /> snmp trap link-status<br /> frame-relay interface-dlci 301 <br />!<br />!<br />interface GigabitEthernet1/0<br /> no ip address<br />!<br />interface GigabitEthernet1/0.30<br /> description London Server VLAN<br /> encapsulation dot1Q 30 native<br /> ip address 10.1.30.1 255.255.255.0<br />!<br />interface GigabitEthernet1/0.31<br /> description London Data VLAN<br /> encapsulation dot1Q 31<br /> ip address 10.1.31.1 255.255.255.0<br />!<br />interface GigabitEthernet1/0.32<br /> description London Voice VLAN<br /> encapsulation dot1Q 32<br /> ip address 10.1.32.1 255.255.255.0<br />!<br />router ospf 1<br /> router-id 3.3.3.3<br /> log-adjacency-changes<br /> network 3.3.3.0 0.0.0.255 area 3<br /> network 10.1.30.0 0.0.0.255 area 3<br /> network 10.1.31.0 0.0.0.255 area 3<br /> network 10.1.32.0 0.0.0.255 area 3<br /> network 172.16.1.0 0.0.0.255 area 0<br />!<br />ip route 0.0.0.0 0.0.0.0 10.1.1.3<br />!<br />ntp source FastEthernet0/0<br />ntp update-calendar<br />ntp server 10.1.1.4</span><br /></strong><br /><br />6. As mentioned above, I am leveraging a NME-16ES-1G-P Ethernet Switch Module to function as a “3750” in London. For all intents and purposes, the router “views” this module as a separate device. See <a href="https://www.cisco.com/en/US/products/hw/modules/ps2797/products_configuration_example09186a0080810449.shtml">here</a> for a detailed explanation and <a href="http://ccie12932.blogspot.com/2008/12/cucme-cue-lab-1-initial-configuration.html">here</a> for an example of how I previous configured this module. Below is the pertinent configuration.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>london-s1#<br />!<br />clock timezone GMT 0<br />clock summer-time BST recurring<br />!<br />!<br />interface FastEthernet1/0/1<br /> description london ip phones<br /> switchport access vlan 31<br /> switchport voice vlan 32<br /> spanning-tree portfast<br />!<br />interface FastEthernet1/0/2<br /> description london ip phones<br /> switchport access vlan 31<br /> switchport voice vlan 32<br /> spanning-tree portfast<br />!<br />!etc…!<br />!<br />!<br />interface Vlan1<br /> no ip address<br /> shutdown<br />!<br />interface Vlan30<br /> description London Server Vlan<br /> ip address 10.1.30.2 255.255.255.0<br />!<br />interface Vlan31<br /> description London Data Vlan<br /> ip address 10.1.31.2 255.255.255.0<br />!<br />interface Vlan32<br /> description London Voice Vlan<br /> ip address 10.1.32.2 255.255.255.0<br />!<br />ip route 0.0.0.0 0.0.0.0 10.1.30.1<br />!<br /></strong></span><br /><br />7. Finally, some quick ping tests verify connectivity.<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>newyork#ping 172.16.1.2<br /><br />Type escape sequence to abort.<br />Sending 5, 100-byte ICMP Echos to 172.16.1.2, timeout is 2 seconds:<br />!!!!!<br />Success rate is 100 percent (5/5), round-trip min/avg/max = 28/28/32 ms<br /><br />newyork#ping 172.16.1.6<br /><br />Type escape sequence to abort.<br />Sending 5, 100-byte ICMP Echos to 172.16.1.6, timeout is 2 seconds:<br />!!!!!<br /><br />newyork#ping 10.1.21.1<br /><br />Type escape sequence to abort.<br />Sending 5, 100-byte ICMP Echos to 10.1.21.1, timeout is 2 seconds:<br />!!!!!<br />Success rate is 100 percent (5/5), round-trip min/avg/max = 28/29/32 ms<br /><br />newyork#ping 10.1.31.2<br /><br />Type escape sequence to abort.<br />Sending 5, 100-byte ICMP Echos to 10.1.31.2, timeout is 2 seconds:<br />!!!!!<br />Success rate is 100 percent (5/5), round-trip min/avg/max = 28/32/40 ms<br />newyork#</strong></span>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com4tag:blogger.com,1999:blog-2999762363031150199.post-51653277463835054332009-09-22T17:01:00.003-04:002009-09-22T19:40:43.650-04:00CCIE Voice Lab 1.1 – LAN, WAN, and IP ServicesThe purpose of CCIE Voice Lab 1.1 is to configure the LAN, WAN and IP Services that will provide the foundation for the entire series of labs. Refer to the<a href="http://ccie12932.blogspot.com/2009/09/ccie-voice-lab-1.html"> CCIE Voice Lab 1 Scenario Background post </a>for a diagram and IP addressing information.<br /><br /><a name="_Toc241401199"><strong>CCIE Voice Lab 1.1 Tasks</strong></a><br />Perform the following tasks for CCIE Voice Lab 1.1:<br /><br />1. Configure LAN and WAN based on the information provided in CCIE Voice Lab 1 Scenario Background.<br /><br />2. Configure the WAN / Frame Relay as point to point links. On the WAN router, set the clockrate to 128000.<br /><br />3. Configure OSPF as the routing protocol. The WAN should be area 0; New York LAN subnets area 1; Los Angeles LAN subnets area 2; London LAN subnets area 3.<br /><br />4. Configure the Frame Relay router as an NTP server and synchronize each router with it. Set the time zones as appropriate.<br /><br />5. Set up DHCP services for the Voice and Data VLANs. The TFTP server for New York and Los Angeles should point to the UC Manager server in NY. The TFTP server address for London should point to itself using the Voice VLAN IP address (VLAN 32). Exclude the first /28 block from each DHCP scope.<br /><br />6. Configure switch ports for IP phones.Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-40454684665852520712009-09-14T23:18:00.007-04:002009-09-25T13:56:25.750-04:00CCIE Voice Lab 1<a name="_Toc240303758"><strong>CCIE Voice Lab 1 Scenario Background</strong></a><br /><br />Ballplayers, Inc. is a sports marketing firm headquartered in New York City, NY and branch offices in Los Angeles, CA and London, England. The firm represents both current and retired athletes and their associated marketing ventures. The firm had previous piloted <a href="http://ccie12932.blogspot.com/search/label/CUCME-CUE%20Labs">Cisco Unified Communications Manager Express</a> and <a href="http://ccie12932.blogspot.com/search/label/Connection-CUCME%20Labs">Cisco Unity Connection</a>. Ballplayers, LLC is now interested in deploying an enterprise <a href="http://www.cisco.com/go/uc">Cisco Unified Communications</a> solution that includes <a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html">Cisco Unified Communications Manager</a>, <a href="http://www.cisco.com/en/US/products/ps6509/index.html">Cisco Unity Connection</a>, <a href="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/index.html">Cisco Unified Contact Center Express</a>, and <a href="http://www.cisco.com/en/US/products/ps6837/index.html">Cisco Unified Presence</a>. Finally, they may also pilot <a href="http://www.cisco.com/en/US/products/ps6533/index.html">Cisco MeetingPlace Express</a> in conjunction with this solution.***<br /><br />***Note: I will proceed with MPE only as time permits and for personal learning. MPE is not on the <a href="https://cisco.hosted.jivesoftware.com/docs/DOC-5281">CCIE Voice Lab Blueprint</a>.<br /><br />Below is a high-level design of the Cisco Unity Connection Pilot.<br /><br /><br /><p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJxUPQfOWv1QGCeKtWrvcewiP11QNvnB_4EmKJ5vghTHYBKsXKrwsVdgbQgRAjzqjERjJzBD0La4IOuN_do0c58jco68BlLkJCz7bxsB2MhcGuJlF9DVFNZDNbiqvLPE88bf6kBh17nKBq/s1600/VoiceLab-v01.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 241px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5385464618557414898" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJxUPQfOWv1QGCeKtWrvcewiP11QNvnB_4EmKJ5vghTHYBKsXKrwsVdgbQgRAjzqjERjJzBD0La4IOuN_do0c58jco68BlLkJCz7bxsB2MhcGuJlF9DVFNZDNbiqvLPE88bf6kBh17nKBq/s400/VoiceLab-v01.jpg" /></a><br />The following are the VLANs, IP Subnetting, Server Addressing, PSTN E.164 Address, and User/Phone information for this lab. Please note and realize, I may change and/or tweak this as I progress. </p><p><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgSsRC07EwSNNXHgghHUWNYWK73LTPjSz9Olj8tHO8x_clDCA5Z6xLkz-Wb4XjaqiO6yKuA-G1N1mKiWrUa2LofdHvNM5tOFRJVpBnMT8geaQV8Msz0ft7p35rkSDCCedxaynbUyJLJvrBD/s1600/VoiceLab01-Tables.jpg"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 309px; DISPLAY: block; HEIGHT: 400px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5385464610827701074" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgSsRC07EwSNNXHgghHUWNYWK73LTPjSz9Olj8tHO8x_clDCA5Z6xLkz-Wb4XjaqiO6yKuA-G1N1mKiWrUa2LofdHvNM5tOFRJVpBnMT8geaQV8Msz0ft7p35rkSDCCedxaynbUyJLJvrBD/s400/VoiceLab01-Tables.jpg" /></a>The first lab will discuss the basic IP setup requirements for New York, Los Angeles, and London.</p>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com1tag:blogger.com,1999:blog-2999762363031150199.post-56409569811055764202009-09-09T23:28:00.002-04:002009-09-09T23:53:08.449-04:00Unity Connection-CUCME Labs: Wrap UpAfter some thoughtful consideration, I am going to end any further development of the Unity Connection-CUCME Labs. When I initially launched my study CCIE Voice study efforts in July of 2008, my intention was to drill deep on each component of the lab. However, I've reached the conclusion that while this approach was worthwhile, it was also a tedious and time-consuming process. At the rate I am moving and studying, around normal work responsibilities and daily life, I would be sitting for the lab sometime in 2011! LOL<br /><br />Instead, I am going to plow ahead with developing more “comprehensive” lab incorporating all technologies. The upside is I hope to accelerate the study process and aim to sit for the lab sometime in late spring / early summer 2010. The possible downside would be failing to delve deep enough to anticipate everything that could be thrown at me.<br /><br />Look for a new series of postings shortly!Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-21181404696204661472009-08-31T23:36:00.000-04:002009-08-31T23:38:09.943-04:00Unity Connection-CUCME Lab 7 – Baltimore CUEThis lab will revisit setting up CUE in Baltimore for eventual integration with Unity Connection via VPIM. It will be very similar to <a href="http://ccie12932.blogspot.com/2009/02/cucme-cue-lab-8-initial-cue-setup.html">CUCME-CUE Lab 8</a>.
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<br /><a name="_Toc225322754"><strong>Unity Connection Lab 7.1 – Baltimore CUE Tasks</strong></a>
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<br />1. Configure the Baltimore CUCME router to interface with CUE, using IP address 10.1.12.3/24.
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<br />2. Use extension 1999 as the voicemail pilot.
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<br />3, Use 8000 and 8001 for MWI.
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<br />4. Create voicemail users and mailboxes via the CUE CLI.
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<br />5. Mailboxes should be limited in size to accommodate up to 50 users on a AIM-CUE.
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<br />6. Make sure that messages can be forward via either dial by name or by extension.
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<br />7. Provision the system for GUI access.
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<br /><strong>Unity Connection Lab 7.2 – Baltimore CUE Verification</strong>
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<br /></strong>Since the tasks here are almost identical to <a href="http://ccie12932.blogspot.com/2009/02/cucme-cue-lab-8-initial-cue-setup.html">CUCME-CUE Lab 8</a>, please refer to that previous post for help on answers. Note, the Baltimore dial plan for Arliss Michaels and Cal Ripken is slightly different, refer to <a href="http://ccie12932.blogspot.com/2009/05/unity-connection-cucme-scenario.html">Unity Connection-CUCME Scenario Background</a>.
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<br /><strong>Unity Connection Lab 7.3 – Baltimore CUE Wrap-up</strong>
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<br />The original intention for this lab was to stage Baltimore and then integrate with Unity Connection via VPIM. However, after some thought, I am not sure this is applicable for the CCIE Voice Lab. During the CCIE Voice Techtorial and Cisco Live 2009, the present suggested that the CCIE Voice lab would not have a DNS server. Based on some <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag250.html">initial research for VPIM integration</a>, DNS is a requirement. Therefore, one could infer that VPIM would not be tested in the Voice Lab.
<br />
<br />That said, I will spend some time pretesting VPIM integration between Baltimore CUE and Unity Connection. If this testing consumes too much time and integration with DNS, I may abort and move on to some other items.
<br />Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0tag:blogger.com,1999:blog-2999762363031150199.post-11001221492579449472009-08-20T23:13:00.003-04:002009-08-20T23:17:44.603-04:00Unity Connection-CUCME Lab 6 – Unity Connection & Los Angeles CUCME IntegrationUnity Connection-CUCME Lab 6 is basically a duplication of <a href="http://ccie12932.blogspot.com/2009/07/unity-connection-cucme-lab-4-unity.html">Unity Connection-CUCME Lab 4 – Unity Connection & CUCME New York Integration</a>. However, due to the limited number of ports in the Unity Connection demo license, we need to make some modifications to what was done <a href="http://ccie12932.blogspot.com/2009/08/unity-connection-cucme-lab-5-unity.html">in Unity Connection-CUCME Lab 5 – Unity Connection & CUCME Baltimore Integration</a>.<br /><br /><br /><a name="_Toc238573238"><strong>Lab 6.1 – Unity Connection & Los Angeles CUCME Integration Tasks</strong></a><br /><br />1. Remove all voicemail configuration parameters in the Baltimore CUCME router.<br /><br />2. Remove all telephony integration settings for Baltimore in Unity Connection, including the users.<br /><br />3. Configure the Los Angeles CUCME router to interface with Unity Connection via a SIP Trunk.<br /><br />4. Use extension 2999 as the voicemail pilot.<br /><br />5. Create voicemail users and mailboxes for LA users for testing purposes. However, make the users E.164 their primary voicemail box number and their 4-digit extension<br /><br />6. Use PIN 135246 for each user and ensure that it never expires.<br /><br />7. Users should be forced to enroll the first time they access Unity Connection.<br /><br />8. Ensure that users receive their proper greeting when they dial from their Cisco IP Phone.<br /><br /><br /><a name="_Toc238573239"><strong>Lab 6.2 – Unity Connection & Los Angeles CUCME Integration Verification</strong></a><br /><br />1. The first two tasks involve removing the integration between Unity Connection and Baltimore. On Unity Connection, first remove the users (Arliss Michaels & Cal Ripken), then the phone system, port group, and ports.<br /><br />On the Baltimore CUCME router, the commands to remove the configuration for Unity Connection is as follows:<br /><br /><span style="font-family:courier new;font-size:85%;"><strong>baltimore(config)#no dial-peer voice 2999 voip<br />baltimore(config)#telephony-service<br />baltimore(config-telephony)#no voicemail 2999<br />baltimore(config-telephony)#ephone-dn 1<br />baltimore(config-ephone-dn)#no call-forward busy 2999<br />baltimore(config-ephone-dn)#no call-forward noan 2999 timeout 4<br />baltimore(config-ephone-dn)#ephone-dn 2 <br />baltimore(config-ephone-dn)#no call-forward busy 2999 <br />baltimore(config-ephone-dn)#no call-forward noan 2999 timeout 4<br />baltimore(config-ephone-dn)#no ephone-dn 5 dual-line<br />baltimore(config)#no ephone-dn 6<br />baltimore(config)#no ephone 3<br /></strong></span><br />2. Configuring the Los Angeles CUCME router is nearly identical to the configuration parameters added in Lab 4. To review, refer to <a name="6081303101028635451"></a><a href="http://ccie12932.blogspot.com/2009/07/unity-connection-cucme-lab-4-unity.html">Unity Connection-CUCME Lab 4</a>.<br /><br />3. Because the lab instructions states to configure the user extension using their E.164 address, we have to make some tweaks. First, a screen shot of Jerry Maquire’s Basic User information. Note that Jerry is associated with the LA-CUCME phone system<br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgEmXmBH2l3_wCCMtk2DpYWNL14YPgMtUJ-_8cbGKclk9eUUOr4mqefTxMr-jfWk80HSinYo6hzPPIBk7AmD2hZ5-gXUabazCt7R9LEdTnP9YcIBb187pox5sK2F45fWzivg2Z1JXL2knkJ/s1600-h/Connection-Lab06-03.JPG"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 340px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5372250129670065506" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgEmXmBH2l3_wCCMtk2DpYWNL14YPgMtUJ-_8cbGKclk9eUUOr4mqefTxMr-jfWk80HSinYo6hzPPIBk7AmD2hZ5-gXUabazCt7R9LEdTnP9YcIBb187pox5sK2F45fWzivg2Z1JXL2knkJ/s400/Connection-Lab06-03.JPG" /></a><br />Next, we need to define Jerry Maquire’s four-digit extension as an alternate extension.<br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh5IXD02hlBo0VDVBreFdYRrh9P_wP43Ir6AHPk4siHWMPRaAhGSCKYRKX_ujlQ5pIJzoAqpAUDoboiFKMtJjn_sXqqQ8FdHt-2Mh5bFlS5eEmxWncYXob7xrkHoqxoyE5tVc8QAyAwP7wV/s1600-h/Connection-Lab06-02.JPG"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 340px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5372250119745051378" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh5IXD02hlBo0VDVBreFdYRrh9P_wP43Ir6AHPk4siHWMPRaAhGSCKYRKX_ujlQ5pIJzoAqpAUDoboiFKMtJjn_sXqqQ8FdHt-2Mh5bFlS5eEmxWncYXob7xrkHoqxoyE5tVc8QAyAwP7wV/s400/Connection-Lab06-02.JPG" /></a> </div><div> </div><div>Finally, we need to uncheck the “Inherit User’s Extension” and add Jerry’s four-digit extension under his MWI settings. Repeat the above for Kobe Bryant.<br /><br /></div><div><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjaprgyexTaN8ApzuyN-85c9I2M9L-D5y6X_Qm435eQIlJSq6Cu60NvmpC2ffSnaa4kp9Fd_Qh4HRKXWZmFGrhX3hcwv6XXSoYpkpX843QxqsDCZlJTvj38pmwie-rEFUmaAjGYW9lNtHhb/s1600-h/Connection-Lab06-01.JPG"><img style="TEXT-ALIGN: center; MARGIN: 0px auto 10px; WIDTH: 400px; DISPLAY: block; HEIGHT: 340px; CURSOR: hand" id="BLOGGER_PHOTO_ID_5372250115577940770" border="0" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjaprgyexTaN8ApzuyN-85c9I2M9L-D5y6X_Qm435eQIlJSq6Cu60NvmpC2ffSnaa4kp9Fd_Qh4HRKXWZmFGrhX3hcwv6XXSoYpkpX843QxqsDCZlJTvj38pmwie-rEFUmaAjGYW9lNtHhb/s400/Connection-Lab06-01.JPG" /></a><br />4. Simple enough, right? Jerry and Kobe should be able access Unity Connection. Unfortunately, this was not the case.<br /><br />I first tested the phone system integrations after adding LA, and Unity Connection indicated everything was functional. However, when I pushed the voicemail key on the phone, I received a busy response. Dialing 2999 directly also returned the same result.<br /><br />I then proceeded to walk through various troubleshooting procedures, such as placing calls across the “WAN” to other location, ping tests, and various debug voice commands; everything was telling me calls and IP routing was functioning correctly.<br /><br />Stumped, I begin exploring additional debugs one by one. Debug ccsip revealed the problem, buried in lines of output. I added the LA CUCME router to Unity Connection using the voice vlan subnet IP address 10.1.32.1. As I combed through the debug output, a 172.16.1.5 address caught my attention. It appears that Unity Connection was sending response to the LAN WAN link IP, which is the last hop IP leaving LA to NY. Changing the Server address in Unity Connection for LA from 10.1.32.1 to 172.16.1.5 corrected the problem.<br /> </div><div><br /><a name="_Toc238573240"><strong>Lab 6.3 – Unity Connection & Los Angeles CUCME Integration Wrap-up</strong></a><br /><br /><div>Interestingly, my configuration in <a href="http://ccie12932.blogspot.com/2009/07/unity-connection-cucme-lab-4-unity.html">Lab 4</a> did not produce this problem because I added the NY CUCME router to Unity Connection using its 10.1.20.1 address, which is on the same subnet as Unity Connection. Another valuable lesson is using a different, easily recognizable IP Addressing scheme for the WAN (172.16.1.x), rather than borrowing a subnet from the same 10-space used for the VLANS. I wonder how easily I would have spotted Unity Connection seeking LA’s WAN interface I had chosen a 10 address space for the WAN.</div></div></div>Mark G. Reyerohttp://www.blogger.com/profile/08380666317386581046noreply@blogger.com0